Mercedes-Benz Parts Department Counter Person

Company Description Mercedes-Benz of McKinney is one of the fastest growing brands within the automotive industry. We are building a business based on doing things the right way. 60k-$85k based on sales

One year of automotive parts department and sales experience.

Strong customer service skills and ability to manage multiple customers simultaneously.

Professional appearance and willingness to wear dealership uniform.

The Parts Counterperson sells parts at retail to customers and provides support to dealership departments.

Assist walk-in and phone customers in selecting parts, suggest companion products, offer specials, and ensure exposure to the full product line.

Pull parts from stock and determine availability; submit emergency orders as requested by customers.

Assist service technicians in selecting parts for repairs and open repair order envelopes for new orders.

Order parts not in stock after consultation with Shop Foremen; notify both the Shop Foreman and customer upon receipt.

Process charge-outs by verifying technician presents duplicate repair order and parts requisition; Issue credits for returned parts with proper invoice verification; ensure charge-back sales are customer-signed.

Process tax-exempt and cash sales with accurate customer information and account tracking.

Handle credit card transactions and declined payments in accordance with dealership guidelines.

replenish assigned inventory daily.

participate in all training programs and Lost Sale Tracking initiatives.

Operate company and customer vehicles safely; follow all safety policies and immediately report accidents to management.

Be friendly, professional, and efficient when working with all customers and dealership departments; maintain professional appearance and wear dealership uniform at all times.

One year of automotive parts department and sales experience.

Strong customer service skills and ability to manage multiple customers simultaneously.

Professional appearance and willingness to wear dealership uniform.

We provide award winning training (Training Magazine Top 125, and Brandon Hall Awards).

Our benefits are extremely competitive with Medical, Dental, Vision, HSA, 401k and PTO.

Special benefits to purchasing and leasing a car.

Personal Automotive Concierge Service.

When you join our organization, you'll enjoy comprehensive training, competitive compensation, and unparalleled benefits. Simply put, you'll experience the best that a career in the automotive industry has to offer.

All your information will be kept confidential according to EEO guidelines.

Sonic Customer Service and AdminDealership: 204 - Mercedes Benz of McKinney Compensation: USD 60000 - USD 80000 - yearly