Head of Warehouse Nights Operations

DHL eCommerce

Equal Opportunity Employer/Disability/VET

At DHL, our people are our greatest asset! Everyone’s contribution drives us to be the world's #1 logistics company.

Certified as a Great Place to Work, we're dedicated to fostering a positive, collaborative, and supportive environment for all. Plus, with competitive compensation and exceptional perks, we make sure your personal life shines just as brightly as your career.

The Operations Manager is responsible for the management of the major functions of the distribution center during Operation Manager's shift; supporting the ongoing development and implementation of the DHL eCommerce business plan through timely and accurate mailings while maintaining a cost effective operation.

Manage production, quality process and transportation in accordance with DHL’s policies and procedures to obtain optimal profitability.

Manage and coach Operations Supervisors and hourly employees.

Conduct and ensure employee performance evaluations are completed in a timely and effective manner.

Communicate through implementation of a communication plan to include regular formal and informal meetings.

Establish weekly operations plans to ensure all customer volume is processed in a timely manner.

Understand and facilitate local transportation operations.

Support and coordinate region transportation operations.

Coordinate and ensure all safety and regulatory compliance needs are met for internal and external powered equipment.

Manage DCs quality functions: monitor internal/external quality controls; track service commitment levels and effectiveness, develop new quality initiatives; Monitor and ensure that all facility equipment is working correctly and meeting production standards.

Act as liaison between the facility and the on-site USPS.

Keep updated on all USPS/regulatory changes.

Oversee safety activities including compliance with DHL’s safety policy, employee training, reporting, and maintaining OSHA logs.

Bachelor’s degree in Management, related field preferred or related work experience.

5 years of experience in a supervisory/management role required.

Experience with MS Office, excellent Excel skills.

Ability to work all shifts including midnight shift

Able to work a range of shifts based on operational needs, after-hour, weekends and holidays.

Requires moderate physical activity; Works in a warehouse environment where frequently this position will be exposed to cold, hot and changing temperatures; will constantly experience noise at medium level not damaging or loud enough to require protective equipment; Temperature in the distribution center can vary greatly from warm to cool.

As a leading logistics company in one of the fastest growing industries, at DHL eCommerce, we offer our employees, and their dependents benefits and incentives to make them successful at work and home.

Bonus Programs

Retirement Savings - 401k with company match

Medical, Dental, Vision, Well-being programs

Tuition Reimbursement

Company Paid Holidays and Floating Holidays

Employee Assistance & Work Life Program

Short Term and Long-Term Disability

Life Insurance

Equal employment opportunity, including veterans and individuals with disabilities.