Administrative Office Management Position

Office Administrative Associate

Nonprofit | Healthcare | Patient Advocacy

Contract (August through end of the year)

Monday-Friday, 10:00 AM - 4:00 PM (27.5 hours/week)

This position is eligible for medical, dental, vision, and 401(k).

Our client is a national patient advocacy organization dedicated to improving the lives of individuals affected by a chronic autoimmune disease. Through patient education, advocacy, research funding, and healthcare professional resources, the organization serves as a trusted voice for patients and their families while advancing awareness and treatment initiatives.

Our client is seeking an Office Administrative Associate to serve as the first point of contact for patients, healthcare providers, donors, and visitors. This role supports both the Operations and Development teams through office administration, donor support, membership services, data management, and event coordination. The ideal candidate is empathetic, detail-oriented, proactive, and enjoys providing exceptional customer service in a mission-driven environment.

Serve as the first point of contact by answering incoming phone calls from patients, donors, and healthcare professionals.

Provide administrative support for office operations and special projects.

Assist with donor development initiatives and fundraising projects.

Perform data entry and database maintenance within Salesforce.

Coordinate event mailings, shipments, and office logistics.

Process incoming donations and distribute financial documentation internally.

Assist with office organization and general administrative support.

Collaborate with team members on organizational projects and initiatives.

Lift and move office supplies and event materials up to 25 pounds as needed.

1-2 years of administrative experience in a professional office environment.

Excellent customer service and phone communication skills.

Experience with Microsoft 365, SharePoint, and CRM systems (Salesforce preferred).

Self-starter who proactively identifies ways to help during slower periods.

Comfortable learning new technology and software.

Immediate opening due to the current contractor returning to school.

Reports to the Operations and Office Management team.

Small, collaborative office environment.

Contract assignment expected to run through the end of the year.

Candidates must be comfortable speaking with patients experiencing sensitive medical situations.

COVID-19 vaccination is required (reasonable accommodations considered in accordance with applicable law).

Excellent opportunity for an early-career professional interested in nonprofit administration, healthcare, or fundraising.

Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request.

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