Reception & Administrative Professional

Our client, a growing wealth management organization in the Franklin area, is seeking to add a direct-hire Administrative Assistant to join their team. This position supports Financial Advisors and internal business partners through a high-volume service desk environment, providing administrative and operational support while delivering exceptional customer service.
The ideal candidate will have strong administrative or customer service experience, excellent organizational skills, and the ability to manage multiple priorities in a fast-paced professional environment.
Serve as a primary point of contact for Financial Advisors and internal business partners, processing service requests and responding to operational inquiries.
Utilize CRM platforms and internal systems to manage data, generate reports, and support operational workflows.
Provide administrative support through phone, email, and in-person communication while maintaining a professional and service-focused approach.
Assist with cross-functional operational projects, participate in team meetings, and support front desk responsibilities as needed.
Bachelor's degree or Associate's degree preferred
2+ years of administrative, customer service, or operational support experience.
Proficiency with Microsoft Office Suite and video conferencing platforms.
Experience working with CRM systems, databases, or other business software platforms.
Administrative Assistant
Franklin, TN (Cool Springs) - fully onsite, Monday-Friday, 8:00 AM-5:00 PM
Equal Opportunity Notice Highspring LLC (d/b/a Vaco by Highspring) and its parents, affiliates, and subsidiaries ("we," "our," or "Vaco by Highspring") are committed to the full inclusion of all qualified individuals and does not discriminate against any employee or applicant for employment because of race (including but not limited to traits historically associated with race such as hair texture and hair style), color, sex (includes pregnancy or related conditions), religion or creed, national origin, citizenship, age, disability, status as a veteran, union membership, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, political affiliation, or any other protected characteristics as required by applicable law. if an accommodation is needed to participate in the job application or interview process, please contact View email address on click.appcast.io.
Lastly, you agree to maintain as confidential, to the fullest extent permitted by law, any information you learn from Vaco by Highspring about the position and you will limit disclosure of information about the position only to the extent necessary to perform any obligations in furtherance of your application. Privacy Notice Vaco by Highspring respects your privacy and are committed to providing transparent notice of our policies.
California residents may access Vaco by Highspring HR Notice at Collection for California Applicants and Employees here.
Virginia residents may access our state specific policies here.
Residents of all other states may access our policies here.
Canadian residents may access our policies in English here and in French here.
Residents of countries governed by GDPR and UK GDPR may access our policies here.
the individual's skill sets, experience and training;
office location and other geographic considerations; With that said, as required by local law, Vaco by Highspring believes that the following salary range referenced above reasonably estimates the base compensation for an individual hired into this position in geographies that require salary range disclosure. The individual may also be eligible for discretionary bonuses and/or participation in medical, dental, and vision benefits as well as the company's retirement plan (or similar retirement benefits).

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