Head of Operations Management (m/w/d)

Operations Supervisor
The Operations Supervisor supervises dock operations and off-hours Customer Service.
Supervises and coordinates dock operations and personnel, including load planning, local and line haul deliveries, equipment and contractor utilization, OS&D procedures, sales, rating, billing, customer service, employee payroll, and office operations.
Assists in all service center and employee safety issues and compliance with governmental regulations.
Assists local and line haul contractors with coordinating the following: loading and unloading, equipment lease agreement, DOT qualifications and requirements, manifest approval and settlements, deliveries, and operation procedures.
Ensures load quality, timely computer data entry, and paperwork procedures followed, service center and freight security, and proper freight routing.
Reviews daily service center operating cost to manage service center profitability and budgeted cost attainment.
Provides supervision to staff through motivation, direction, review of, and feedback on performance.
Traces and updates freight information and paperwork.
Assists with various positions and forklift operations in the absence of employees.
operates within division or department policy guidelines using independent judgment in achieving assigned objectives.
Bachelor's degree (B.A.) or one to two years' related experience and/or training; Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
Ability to speak effectively before groups of customers or employers of the organization.
Communicates internally with all corporate office staff, and externally with service centers, linehaul contractors, law enforcement and customers.
Proficient personal computer skills including electronic mail, record keeping, routine database activity, word processing, spreadsheet, graphics, etc.
Experience supervising the selection, training, development, and appraisal of personnel.
Average typing, filing and ten key skills.
Hazardous Materials Handing Certified.
Forklift certified.
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
Ability to handle multiple tasks and projects simultaneously.
Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

Heavy physical activity performing strenuous daily activities of a primarily productive/technical nature.
While performing the duties of the job, the employee is regularly required to sit, stand, walk, stoop, kneel, crouch, crawl, climb, balance, reach/handle items, work with fingers, have color vision, peripheral vision, depth perception and talk and hear others in conversations via the phone or in person.
The noise level is loud based on multiple printers and forklifts running outside of the door.
Work in outdoors and indoors shop environment with adequate ventilation.
Might be required to occasionally work in wet or humid conditions (non-weather), near fumes or airborne particles, moving mechanical parts, toxic or caustic chemicals, vibrations, and outdoor weather conditions.
Paid Holidays

• Medical Insurance
• Dental Insurance
• Life Insurance
• Roadrunner Freight is building something special with great people, a winning culture and a differentiated service offering in the marketplace. Roadrunner's Smart Long Haul is revolutionizing the industry with significant investments in technology, a culture of continuous improvement, and intelligent and efficient direct routing. A Top 100 Trucking company by Inbound Logistics and a Top Tier Service Carrier by Mastio, Roadrunner is an LTL industry leader on the rise. With a nationwide presence, terminals across 40+ markets, and more than $400 million in revenue, the company's Smart Long-Haul Network is the preferred choice for shippers looking to move freight quickly and reliably. Roadrunner is growing and looking for a highly motivated Operations Supervisor to join our winning team.