Graduate Administrative/Professional

Customer Service Representative
This position is responsible for providing high quality customer service to clients while working effectively with providers and insurance carriers. Checking clients in by confirming and verifying their address, phone numbers, e-mail address, and credit card on file. Answer phones, take payments over the phone, answer client questions, manage cancellations and rescheduling of appointments. Limits to Confidentiality for Families and Couples
Information could be obtained by sending paperwork through the client portal, ADOBE, in person or by fax
General office responsibilities which might include making copies of forms or paperwork, faxing, and scanning of documents into electronic health record.
Order office supplies as requested.
Attend site meetings and individual meetings.
Customer service skills
Be able to work evenings as needed
High school graduate or equivalent required, associate degree preferred or equivalent years of experience.
Proficient in all Microsoft Office 365 products.
At minimum 2 years of work experience in health care or behavioral health preferred.
Experience with Electronic Health Record preferred.