Now Hiring Lead Cashier Full Time!

About Berkeley At the University of California, Berkeley, we are dedicated to fostering a community where everyone feels welcome and can thrive. Our culture of openness, freedom, and belonging makes it a special place for students, faculty, and staff. As a world‑leading institution, Berkeley is known for its academic and research excellence, public mission, diverse student body, and commitment to equity and social justice. Since our founding in 1868, we have driven innovation, creating global intellectual, economic, and social value. We are looking for applicants who reflect California's diversity and want to be part of an inclusive, equity‑focused community that views education as a matter of social justice. Please consider whether your values align with our Guiding Values and Principles, Principles of Community, and Strategic Plan.
Departmental Overview In the Division of Student Affairs and under the Residential Student Services Programs portfolio, Berkeley Dining is a self‑operated dining program focused on culinary excellence, social responsibility, and supporting the living/learning environment of our customers. With more than 12,000 meal plan holders, Berkeley Dining serves over 5 million meals per year in 14 facilities with a combination of residential "all you care to eat" dining, retail "a la carte" dining, training, early childhood education meal production, and catering. Berkeley Dining services the campus seven days per week, seventeen hours per day, employing 450 full and part‑time staff and approximately 400 Cal student workers across multiple locations.
Position Summary The Lead Cashier directs a team in providing a high level of customer service and products to Berkeley Dining customers. This position provides accurate sales transactions and handles cash following university procedures. Additionally, the Lead Cashier maintains the overall appearance and cleanliness of the facility and work area.
Responsibilities Cashiering Control Lead cashiers, including training and directing cashiers in proper handling procedures as outlined in the University of California Business and Finance Bulletin BUS‑49 and departmental and campus cash handling policy.
Follow money handling procedures specific to Internal Audit and campus Cashier.
Assign cashiers to various areas to meet customer demand, issue change, and cover breaks during a work shift.
Follow proper cash handling procedures including accounting for monies assigned to cashiers using double custody principles, checking in/out monies via transport vendor (Loomis), completing proper financial forms, receipts, and deposit bags as outlined in the cash handling policy.
Accurately operate the electronic point‑of‑sale (cash register), including counting customers' change, providing receipts, correctly processing online card transactions, and asking supervisor for change in a timely manner to meet customer demand.
Customer Service Establish and maintain positive relations with customers.
Listen, and if possible, resolve customers' needs and report them to the manager or supervisor.
Interact enthusiastically and pleasantly with customers and coworkers to ensure a positive interaction and outcome in every interaction.
Practice good stewardship with university and customer resources.
As a team leader, demonstrate high level of customer service by greeting, directing customers, assisting disabled students, collecting comment cards, answering general informational questions (e.g., Remove and properly dispose of trash, compost, and recyclable materials.
Ensure all operational areas are clean and organized in a timely manner to meet customer demand.
Be knowledgeable about food being served, including allergens, ingredients, etc.
Security and Safety Responsible for security and safety at the public entrance to the operations.
Ensure all customers have a valid payment option (e.g., meal plan, cash, credit card).
Control unauthorized entrances, following unit specific procedures.
Monitor departing customers to deter unauthorized removal of food products, supplies or equipment.
Immediately resolve or report spills, damages, defects, and other issues to maintain safety and sanitation of the facility.
Meal Preparation Set up, prepare, replenish, restock, price, and distribute beverages, food and non‑food products in designated areas to ensure availability in a timely manner to meet customer demand.
Assemble and perform basic preparation of food products and beverages to support service and menu production, in adherence to Cal Dining service and production standards.
Follow basic principles of safety and sanitation in food service.
and remove outdated or unauthorized materials.
Required Qualifications Cash handling experience in a retail operation.
Must have basic English reading, writing, listening, speaking and math skills related to the safe and efficient performance of the job.
Ability to read, write, speak and understand English and follow oral/written instructions.
Preferred Qualifications Bank teller experience.
Previous food service experience in a retail operation.
Licenses / Certifications ServSafe or Food Service Handler Certification (Preferred).
Salary & Benefits For information on the comprehensive benefits package offered by the University, please visit the University of California's Compensation & Benefits website. The budgeted hourly rate that the University reasonably expects to pay for this position is $24.00, Step 1.
This is a non‑exempt, bi‑weekly paid position.
This is a full‑time (40 hours/week), Partial‑Year Career position eligible for UC benefits.
Other Information This is an on‑site position at the University of California, Berkeley.
This position does not include sponsorship of a new consular H‑1B visa petition that would require payment of the $100,000 supplemental fee.
This position is governed by the terms and conditions in the agreement for the Clerical & Allied Services Unit (CX) between the University of California and Teamsters Local 2010. Conviction History Background This is a designated position requiring fingerprinting and a background check due to the nature of the job responsibilities. Mandated Reporter This position has been identified as a Mandated Reporter required to report the observed or suspected abuse or neglect of children, dependent adults, or elders to designated law enforcement or social service agencies. Misconduct As a condition of employment, the final candidate who accepts a conditional offer of employment will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct; received notice of any allegations or are currently the subject of any administrative or disciplinary proceedings involving misconduct; have left a position after receiving notice of allegations or while under investigation in an administrative or disciplinary proceeding involving misconduct; All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected status under state or federal law.

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