Quality Assurance Officers

Quality Specialist
NISC develops and implements enterprise-level and customer-facing software solutions for over 960+ energy cooperatives and communication organizations across North America. Our mission is to deliver technology solutions and services that are Member-focused, quality-driven and valued-priced. We exist to serve our Members and help them serve their communities through our innovative software products, services and outstanding customer support. We are an AI-forward company committed to being a technology leader in our industry. Hybrid from one of our office locations:
Hybrid Schedule: Minimum of working 3 day per week out of an office location and ability to work up to all 5 days a week from an office location.
Required Days from an Office Location: Tuesday and Wednesday - the third required day will be up to the candidate and their supervisor to choose.
NISC is looking for a passionate, experienced Manual Quality Assurance Tester. This position will work with our talented employees within the software engineering, product, quality assurance and software support teams to ensure quality and functionality requirements are met. A successful candidate for this team will be dedicated to quality and can be flexible and productive in a fast-paced environment.
Assist and perform in testing basic level tasks to test software changes meet design specification and are functioning within total quality management standards.
Research, test and report results of testing scenarios.
Test system documentation as necessary and suggest edits/enhancements.
Answer basic level questions regarding application screens and processes responsible for testing.
Communicates with developers and software engineers on product issues.
Gathers and interprets source materials such as design and test specification, design diagrams and schematics.
Basic level knowledge of quality assurance testing and automated testing tools, including mobile testing.
Basic level knowledge of business-related software applications and services.
Basic level knowledge of Project Management processes and theory.
Excellent telephone/email etiquette and an ability to deal effectively with Member/Customers.
Basic level ability to set and manage internal and external Member/Customer expectations.
Basic level knowledge of software and software integrations.
Ability to travel as often as necessary to meet the goals and objectives of the position.
Bachelor's Degree in a business-related field or equivalent experience.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Employees are regularly required to maintain a stationary position, move, and operate computer keyboards or office equipment.