Evening Advocate

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Client Advocate

Full Time CORA Main Office, San Mateo, CA, US

Salary Range: $25.00 To $26.00 Hourly

FULL-TIME and NON-EXEMPT

Reports to: Housing Services Coordinator

Schedule of Hours: Monday – Friday, 37.5 hours/week, 12:00 - 8:00 PM (Second Shift)

Community Overcoming Relationship Abuse (CORA), is the only agency in San Mateo County providing crisis intervention and supportive services to survivors of domestic violence and their children, seeks a Client Advocate to provide crisis intervention, case management, and supportive services to clients in the Supportive Housing programs as well as residents of CORA’s Safe House.

The Client Advocate provides crisis intervention, case management, and supportive services to clients in the Supportive Housing programs as well as the residents of CORA’s Safe House. The Client Advocate is responsible for providing a safe, healthy and welcoming environment for residents. Services provided are voluntary and include safety planning, peer counseling, case management, information and referral, and group facilitation. All services are provided within the context of a trauma-informed approach and in conjunction with community partners and other CORA departments. This position involves responsibilities at multiple sites throughout San Mateo County.

Schedule, screen, and perform assessments and intakes for clients who are referred to the Supportive Housing Department and the Safe House Department, including at CORA’s confidential safe house location.

Provide crisis intervention, conflict resolution, mobile advocacy, and de-escalation intervention to clients as needed.

Provide immediate crisis response, needs assessments, and conduct safety planning with all residents and facilitate access to emergency resources that aid in increasing immediate safety.

Provide targeted case management and advocacy support to a caseload of families in the Supportive Housing department and at CORA’s Safe House.

Conduct housing searches online to find rental units for Supportive Housing and Safe House clients.

Perform outreach to landlords and property managers in the real estate industry to obtain safe and stable housing for Supportive Housing and Safe House clients.

Facilitate resident activities, support groups, weekly community meetings, and other educational workshops.

Collaborate effectively with other departments and outside agencies to ensure successful service delivery and conduct community outreach, as needed, to optimize referral relationships with partner agencies.

Complete required documentation and enter data into client database in an accurate and timely manner. Assist in compiling program statistics, maintenance of filing systems, and development/implementation of new protocols and procedures.

Attend supervision, departmental and agency staff meetings as assigned.

BA degree in social work, psychology, counseling, or related field; Experience working with survivors of domestic violence preferred, including completion of 40-hour domestic violence training. Candidates who have not completed the training will be required to do so.

Familiarity with community-based services in San Mateo County

Ability to integrate feedback and utilize supervision.

Background check, including fingerprinting clearance from the Department of Justice

Familiarity with community-based services in San Mateo County preferred.

Willingness to travel to multiple sites within San Mateo County.

Must be available to work a set schedule, which will include evening hours Monday through Friday, and some weekends and holidays.

This position requires you to directly supervise children without the presence of a legal guardian, or is a professionally licensed role that is listed in California’s Child Abuse and Neglect Reporting Act (CANRA). As a result, you are a mandated reporter of suspected child abuse under CANRA and must become familiar with your obligations and how to carry them out in compliance with other federal and state funding obligations.

Our programs include Crisis Intervention Services, including a 24-hour hotline, collaboration with law enforcement, emergency shelter options, and supportive counseling. Family Support Services provides mental health therapy, supportive/transitional housing, and a children’s program. CORA has robust legal services for survivors of domestic violence and provides educational workshops about the dynamics of domestic violence and healthy relationship skills.

We provide safety, support and healing to individuals who experience abuse in an intimate relationship and educate the community to break the cycle of domestic violence. CORA inspires work of the highest caliber by fostering staff engagement through transparency and inclusion in agency decisions wherever possible. We strive to ensure our policies and communications reflect an appreciation of the impact of social inequities, historical and current, and actively promote healthy relationships amongst staff by demonstrating mutual respect in all our communications.

We seek diversity with respect to race, color, age, sex, (including breastfeeding and medical conditions related to breastfeeding), religion (including religious dress or grooming practices), national origin, mental or physical disability, genetic characteristics and information, ancestry, marital status, family status, political belief, sexual orientation, gender (including gender identity and expression), medical condition, military, or veteran status or any other category or status protected by Federal, State or other applicable laws.

Individuals who are bilingual, people of color, members of the LGBTQ community and/or survivors of domestic violence are strongly encouraged to apply. FULL-TIME and NON-EXEMPT

Reports to: Housing Services Coordinator

Schedule of Hours: Monday – Friday, 37.5 hours/week, 12:00 - 8:00 PM (Second Shift)

Position Remote Eligible: Hybrid (95% On-Site)

Community Overcoming Relationship Abuse (CORA), is the only agency in San Mateo County providing crisis intervention and supportive services to survivors of domestic violence and their children, seeks a Client Advocate to provide crisis intervention, case management, and supportive services to clients in the Supportive Housing programs as well as residents of CORA’s Safe House.

The Client Advocate provides crisis intervention, case management, and supportive services to clients in the Supportive Housing programs as well as the residents of CORA’s Safe House. The Client Advocate is responsible for providing a safe, healthy and welcoming environment for residents. Services provided are voluntary and include safety planning, peer counseling, case management, information and referral, and group facilitation. All services are provided within the context of a trauma-informed approach and in conjunction with community partners and other CORA departments. This position involves responsibilities at multiple sites throughout San Mateo County.

Schedule, screen, and perform assessments and intakes for clients who are referred to the Supportive Housing Department and the Safe House Department, including at CORA’s confidential safe house location.

Provide crisis intervention, conflict resolution, mobile advocacy, and de-escalation intervention to clients as needed.

Provide immediate crisis response, needs assessments, and conduct safety planning with all residents and facilitate access to emergency resources that aid in increasing immediate safety.

Provide targeted case management and advocacy support to a caseload of families in the Supportive Housing department and at CORA’s Safe House.

Conduct housing searches online to find rental units for Supportive Housing and Safe House clients.

Perform outreach to landlords and property managers in the real estate industry to obtain safe and stable housing for Supportive Housing and Safe House clients.

Facilitate resident activities, support groups, weekly community meetings, and other educational workshops.

Collaborate effectively with other departments and outside agencies to ensure successful service delivery and conduct community outreach, as needed, to optimize referral relationships with partner agencies.

Complete required documentation and enter data into client database in an accurate and timely manner. Assist in compiling program statistics, maintenance of filing systems, and development/implementation of new protocols and procedures.

Attend supervision, departmental and agency staff meetings as assigned.

BA degree in social work, psychology, counseling, or related field; Bilingual (Spanish) Required.

Experience working with survivors of domestic violence preferred, including completion of 40-hour domestic violence training. Candidates who have not completed the training will be required to do so.

Familiarity with community-based services in San Mateo County

Ability to integrate feedback and utilize supervision.

Background check, including fingerprinting clearance from the Department of Justice

Familiarity with community-based services in San Mateo County preferred.

Willingness to travel to multiple sites within San Mateo County.

Must be available to work a set schedule, which will include evening hours Monday through Friday, and some weekends and holidays.

This position requires you to directly supervise children without the presence of a legal guardian, or is a professionally licensed role that is listed in California’s Child Abuse and Neglect Reporting Act (CANRA). As a result, you are a mandated reporter of suspected child abuse under CANRA and must become familiar with your obligations and how to carry them out in compliance with other federal and state funding obligations.

Our programs include Crisis Intervention Services, including a 24-hour hotline, collaboration with law enforcement, emergency shelter options, and supportive counseling. Family Support Services provides mental health therapy, supportive/transitional housing, and a children’s program. CORA has robust legal services for survivors of domestic violence and provides educational workshops about the dynamics of domestic violence and healthy relationship skills.

We provide safety, support and healing to individuals who experience abuse in an intimate relationship and educate the community to break the cycle of domestic violence. CORA inspires work of the highest caliber by fostering staff engagement through transparency and inclusion in agency decisions wherever possible. We strive to ensure our policies and communications reflect an appreciation of the impact of social inequities, historical and current, and actively promote healthy relationships amongst staff by demonstrating mutual respect in all our communications.

We seek diversity with respect to race, color, age, sex, (including breastfeeding and medical conditions related to breastfeeding), religion (including religious dress or grooming practices), national origin, mental or physical disability, genetic characteristics and information, ancestry, marital status, family status, political belief, sexual orientation, gender (including gender identity and expression), medical condition, military, or veteran status or any other category or status protected by Federal, State or other applicable laws.

Individuals who are bilingual, people of color, members of the LGBTQ community and/or survivors of domestic violence are strongly encouraged to apply. Monday through Friday, 12:00 PM - 8:00 PM

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