Head of Service Management

Job Description

Job Description Morrison Living is hiring immediately for a DINING SERVICES MANAGER position.

Location : State College, PA

Schedule : Alternating weekends and holidays as needed.

Pay Range : $55,000 - $62,000

WHAT'S IN IT FOR YOU: A fun work environment, robust benefits package, great team members, and a career with one of the top hospitality companies in the nation. You'll work with a talented and supportive team that makes a real impact in the lives of those we serve.

YOU'D MAKE A GREAT ADDITION TO OUR TEAM: Our culinary team is the core of our business. If you enjoy creating memorable experiences and are passionate about hospitality and culinary excellence, you will be a great addition to the Morrison Living team!

Summary: As a Dining Services Manager, you will manage a team of food service professionals and be responsible for the overall service in the main dining room as well as special functions. Additionally, you will assist with maintaining interdepartmental relations and integrating the dining service department with the facility plan of operation.

Essential Duties and Responsibilities:

Oversees dining services operations of a medium to large volume location.

Interacts with customers and resolves customer complaints in a friendly and service-oriented manner.

Assists with profit and loss and budgeting as it pertains to this account.

Works with the Chef and management team in creating menus and providing top quality food.

Assists in the responsibility for all food service-related activities and be primarily involved in meal services in a seated dining room setting, including quality improvement, sanitation, infection control and all facility-related activities.

Assists with the rollout of new culinary programs in conjunction with the marketing and culinary team.

Assists with the preparation of quarterly reports for client presentation.

Works with marketing and culinary department to increase sales by innovations and food quality.

Communicates with the culinary department to ensure the food programs reflect the vision of the company.

Performs other duties as assigned.

Qualifications:

• 2 years of food service management experience.
• Experience in restaurants, hotels, corporate dining, education, military, health care, and/or related food service operations.
• Waited table and catering experience is preferred.
• Some knowledge of food and catering trends with a focus on quality, production, sanitation, food cost controls, and presentation.
• Communication skills both written and verbal.
• Financial, budgetary, accounting and computational skills.
• Proficient computer skills and knowledge of MS Office products, including Word, Excel, PowerPoint, Outlook, and internet.
• ServSafe Certification is preferred.
• Associate’s degree is preferred.