Front Desk Receptionist (School)

Job Title

Under close supervision provide reception and clerical assistance for the efficient operation of the campus office.

Qualifications

Education/Certification:

High school diploma or GED

Special Knowledge/Skills:

Proficient keyboarding skills

Effective organization, communication, and interpersonal skills

Ability to understand and follow detailed written and verbal instructions

Ability to operate multi-line phone system

Experience:

3-5 years clerical experience in office setting

Major Responsibilities and Duties

Reception and Phones

• Receive and direct incoming calls, take reliable messages, and route to appropriate staff.
• Greet and direct campus visitors. Maintain visitor log and issue visitor passes.
• Assist parents in checking students in and out of school.
• Prepare and distribute student identification cards, bus passes, and parking stickers.
• Assist with the receipt and distribution of student materials, including homework requests.
• Receive, sort, and distribute mail, messages, documents, and other deliveries.

Other

• Provide clerical assistance as needed including assisting with the scheduling of appointments.
• Compile, maintain, and file all reports, records, and other documents as required.
• Maintain confidentiality.

Supervisory Responsibilities

None.

Mental Demands/Physical Demands/Environmental Factors

Tools/Equipment Used: Multi-line phone system; standard office equipment including personal computer and peripherals

Posture: Prolonged sitting; occasional bending/stooping, pushing/pulling, and twisting

Motion: Repetitive hand motions; frequent keyboarding and use of mouse; occasional reaching

Lifting: Occasional light lifting and carrying (less than 15 pounds)

Environment: May work prolonged or irregular hours

Mental Demands: Work with frequent interruptions; maintain emotional control under stress

Community Independent School District