Front Desk Receptionist (Full-time/Part-time/PRN)

Since 2022, we’ve also been annually recognized as one of the top 100 employers for interns by the Top Virginia Employers for Intern Awards. These honors are based entirely on feedback from our team members, gathered through an annual third-party survey. Embracing Diversity: Our strength is in our diverse team from over 65 countries, fostering an inclusive and vibrant culture that values every voice.
Growth and Opportunities: We bolster personal and professional development, offering myriad opportunities, from on-the-job training to mentorship programs and financial support, to help you reach your full potential.
About the Position Position is primarily responsible for providing a variety of receptionist activities in serving residents, visitors, and others that include managing and monitoring security systems within the GHA community, as well as responding to security issues. The receptionist is expected to take an active and decisive role to ensure that sign in procedures is followed, camera views are properly monitored, lock outs and keyless lock system alarms are handled immediately, and that people attempting to enter the building at entry points equipped with cameras and buzzers are properly identified before entry is allowed. Additional duties include routing calls and use of computer programs for billing and scheduling, and collecting resident payments; receive packages, and other deliveries.
Monitoring of fixed camera views on computers located at the Reception Desk
Responsible for counting and maintaining all cash transactions including but not limited to reconciling each cash bag and petty can drawer on each shift.
Responding appropriately to requests to enter the building at monitored entry points and parking garage, with specific emphasis on ensuring identification is properly verified before entry is allowed.
Operates telephone console by recording and delivering messages, transferring incoming calls to residents and appropriate staff, and providing coverage to other departments as requested.
Oversees and distributes facility, apartment/mailbox keys ensuring security guidelines and proper procedures are maintained.
Collects payments and fills out appropriate forms for guestrooms, guest and contractor meals; sells stamps and cashes checks for residents as requested.
Assists residents and visitors with requests for cab service, van service, and other requests in a polite and proficient manner.
Monitors residents’ presence/absence for the facility through the check-in and check-out procedures. Responsible for giving residents absence slips and submitting credit slips to Finance.
Qualifications High school graduate or equivalent required.
Minimum of two years experience in public relations, customer service, or related area required.
Must have computer skills in word processing.
At Goodwin Living, we’ve got you covered with incredible benefits, whether you work full-time, part-time, or PRN (as needed). Here’s a glimpse of what we offer to part-time team members:
Tuition Assistance for Career Development
Financial assistance with U.Citizenship application or DACA Renewal
Tutoring for ESL, Citizenship Test & GED
Staff Emergency Grants
As a nonprofit senior living and healthcare organization based in Alexandria, Virginia, we are driven by our mission: to support, honor and uplift the lives of older adults and those who care for them. We take pride in our inclusive work culture that values diversity and fosters talent. you are part of a community committed to excellence and continuous learning.

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