Head of management hr

The HR Director plays a critical leadership role in shaping and sustaining a high-performing, people-first culture. This individual serves as a trusted HR Business Partner to managers and employees across the organization while overseeing a small HR team. The HR Director is responsible for a full spectrum of human resources functions, overseeing a team that manages benefits and leave administration, onboarding and offboarding, and employee events, while personally driving employee relations and fostering company culture. RESPONSIBILITIES Lead, mentor, and develop a small HR team, fostering a collaborative and service-oriented department culture

Set clear goals and priorities for the HR team, ensuring efficient delivery of HR services across the organization

HR Business Partner Partner with business unit leaders as a trusted HR advisor, working alongside managers to navigate performance management, employee relations, conflict resolution, and disciplinary matters together

Build strong, trusted relationships with business unit leaders to understand their goals and proactively align HR support with business needs

Analyze HR metrics and trends to identify opportunities and drive proactive solutions

Benefits & Leave Administration Provide oversight and direction for benefits and leave of absence programs, including FMLA, state leave, parental leave, ADA accommodations, and short- and long-term disability, ensuring compliance and consistency

HR Operations Manage core HR operational processes, including onboarding, offboarding, employee records, and status changes, ensuring accuracy and efficiency

Streamline HR workflows and processes, identifying opportunities to reduce manual work and improve turnaround times

Serve as a point of contact for employees and managers on HR policies, procedures, and general operational questions

Support payroll, benefits administration, and leave management processes to ensure timely and accurate execution

Provide oversight and direction for employee events and engagement activities

Serve as a go‑to problem solver for the day to day HR issues that don't fit neatly into a process, jumping in wherever needed to keep things running smoothly

QUALIFICATIONS Bachelor's degree required; Minimum 10 years of progressive HR experience, with demonstrated growth in scope and responsibility

Prior experience managing or leading an HR team required

Proven HR Business Partner experience, including coaching leaders and managing complex employee relations matters

Experience in the insurance or financial services industry preferred

Strong knowledge of federal and state employment law and HR compliance requirements

Ability to translate HR data and analytics (turnover, engagement, headcount, compensation trends) into actionable insights and recommendations for senior leadership

comfortable shifting priorities in a fast‑paced environment

Proficiency with HRIS platforms and Microsoft Office Suite

Actual compensation will vary based on multiple factors, including employee knowledge and experience, role scope, business needs, geographical location, and internal equity.

PERKS & BENEFITS 4 weeks accrued paid time off, 8 paid national holidays per year, and 2 floating holidays

Low cost and excellent coverage health insurance options that start on Day 1 (medical, dental, vision)

Resources to promote Professional Development (LinkedIn Learning and licensure assistance)

Robust health and wellness program and fitness reimbursements

Tuition Reimbursement

ABOUT THE COMPANY The Plymouth Rock Company and its affiliated group of companies write and manage over $2 billion in personal and commercial auto and homeowner’s insurance throughout the Northeast and mid-Atlantic, where we have built an unparalleled reputation for service. We continuously invest in technology, our employees thrive in our empowering environment, and our customers are among the most loyal in the industry. The Plymouth Rock group of companies employs more than 1,900 people and is headquartered in Boston, Massachusetts.