Inside Sales Engineering

Job Description If you are an Inside Sales Engineer professional looking for an opportunity to grow your career, Emerson has an exciting opportunity for you in Shakopee, Minnesota. In this role, you will combine technical expertise, customer engagement, and commercial awareness to help customers identify the right solutions for their applications. Working closely with customers, field sales teams, and internal partners, you will provide application support, guide product selection, develop solutions, and contribute to a positive customer experience that supports both customer success and business growth. As Emerson continues to invest in digital tools and automation, this role will increasingly focus on delivering technical expertise, consultative support, and customer engagement while leveraging technology to streamline transactional activities.

In This Role, Your Responsibilities Will Be: Engage with customers, field sales, and service teams to understand application requirements, business objectives, and customer needs.

Provide technical application support and product expertise to help customers select, size, configure, and implement solutions aligned with their operational goals.

Support an increasingly automated quote-to-order process by reviewing complex opportunities, validating technical accuracy, resolving non-standard requirements, and guiding customers through order fulfillment.

Manage opportunity progression through customer follow‑up, purchase order review, and coordination with internal stakeholders to ensure successful outcomes.

Build trusted customer relationships through responsive communication and a commitment to delivering an exceptional customer experience.

Utilize digital sales, quoting, and customer support tools to streamline processes, improve productivity, and enhance customer engagement.

Apply technical judgment to resolve customer inquiries, clarify requirements, and provide solutions for complex applications and opportunities.

Identify opportunities to expand customer engagement by recommending additional products, services, or solutions while continuously building knowledge of Emerson technologies, applications, and industries.

Who You Are: You build strong customer relationships and deliver solutions that address customer needs. For This Role, You Will Need: Bachelor’s Degree in Engineering

Legal authorization to work in the United States - Sponsorship will not be provided for this role

Individuals with temporary visas such as E, F-1 (including those with OPT or CPT), H-1, H-2, L-1, B, J or TN, or who need sponsorship for work authorization now or in the future, are not eligible for hire.

Preferred Qualifications That Set You Apart: Experience in customer service, inside sales, technical sales, applications engineering, or customer-facing support roles.

Experience working with sales, service, or operations teams in a collaborative environment.

Knowledge of industrial automation, instrumentation, measurement technologies, or related industries.

Whether through mentorship, training, or leadership opportunities, we invest in your success so you can make a lasting impact. We recognize the importance of employee wellbeing and know that to do your best you must have flexible, competitive benefits plans to meet you and your family’s physical, mental, financial, and social needs. We provide a variety of medical insurance plans, with dental and vision coverage, Employee Assistance Program, profit sharing retirement, tuition reimbursement, employee resource groups, recognition, and much more. Our culture prioritizes work‑life balance and offers flexible time off plans, including paid parental leave (maternal and paternal), vacation and holiday leave.

Our compensation philosophy is simple: we pay a competitive base salary, within the local market in which we operate, and reward performance during our annual merit review process. About Us WHY EMERSON Our Commitment to Our People At Emerson, we are motivated by a spirit of collaboration that helps our diverse, multicultural teams across the world drive innovation that makes the world healthier, safer, smarter, and more sustainable. We have built an engaged community of inquisitive, dedicated people who thrive knowing they are welcomed, trusted, celebrated, and empowered to solve the world’s most complex problems — for our customers, our communities, and the planet. We are a proud corporate citizen in every city where we operate and are committed to our people, our communities, and the world at large. Individuals with temporary visas such as E, F-1 (including those with OPT or CPT) , H-1, H-2, L-1, B, J or TN, or who need sponsorship for work authorization now or in the future, are not eligible for hire.

All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. Accessibility Assistance or Accommodation If you have a disability and are having difficulty accessing or using this website to apply for a position, please contact: idisability.About Emerson Emerson is a global leader in automation technology and software. Through our deep domain expertise and legacy of flawless execution, Emerson helps customers in critical industries like life sciences, energy, power and renewables, chemical and advanced factory automation operate more sustainably while improving productivity, energy security and reliability.

With global operations and a comprehensive portfolio of software and technology, we are helping companies implement digital transformation to measurably improve their operations, conserve valuable resources and enhance their safety.

We offer equitable opportunities, celebrate diversity, and embrace challenges with confidence that, together, we can make an impact across a broad spectrum of countries and industries. Whether you’re an established professional looking for a career change, an undergraduate student exploring possibilities, or a recent graduate with an advanced degree, you’ll find your chance to make a difference with Emerson.