Head of Supply Chain & Logistics

Schedule : Monday - Friday | 9:00am - 4:00pm

At Clearly Filtered, our mission is to help people live well, starting with the water they drink. We build high-performance filtration products backed by science and rigorous third-party testing, because trust isn’t claimed, it’s earned. Our technology is purpose-built to remove what others miss, so every person who finds us is genuinely better off for it.

We’re looking for an experienced Logistics Manager to own the reliability and performance of Clearly Filtered’s freight network, 3PL partnerships, and fulfillment operations. This is a high-ownership role for someone who builds systems, measures what matters, and brings solutions before problems escalates, combining hands‑on global freight expertise with the analytical rigor and cross-functional instincts to get things done across a fast-moving organization.

This role is hybrid, based in Rancho Santa Margarita, CA with a minimum of 3 days onsite per week. Inbound Freight & Purchase Orders

Keep inbound flow on time, on budget, and fully documented from origin to receipt.

Own end-to-end inbound freight across ocean, air, FTL, and LCL shipments from origin to 3PL receipt

Manage freight forwarder relationships, customs clearance, and trade compliance

Track landed costs and provide structured documentation for inventory reconciliation

Maintain PO logs covering delivery timing, receipt confirmation, and discrepancy resolution

Proactively surface supply risks with recommended solutions

Outbound Fulfillment & 3PL Performance

Manage the fulfillment network and hold 3PL partners to defined performance standards.

Own DTC parcel shipments, final mile delivery, and inventory transfers across the fulfillment network

Build and own a structured 3PL scorecard covering cost per unit, on-time rates, accuracy, and billing

Drive root cause analysis and hold partners accountable through documented corrective action plans

Team Leadership & Warehouse Operations

Directly lead the Warehouse & Fulfillment team and set the standard for how work gets done.

Directly manage and develop the Warehouse & Fulfillment team

Set clear performance expectations, deliver effective feedback, and build a team culture rooted in accuracy, throughput, safety, and continuous improvement

Maintain warehouse organization, safety standards, and equipment readiness

Own the data and SOPs that keep logistics operations visible, scalable, and continuously improving.

Own freight and 3PL performance reporting on a consistent cadence

Evaluate fulfillment and freight costs and bring optimization recommendations to leadership

Build, document, and maintain SOPs for all logistics and fulfillment workflows

Enforce vendor packaging, labeling, and compliance requirements on inbound shipments

5+ years in logistics, global freight, or supply chain operations in a DTC or consumer products environment

Demonstrated experience managing international inbound freight (ocean, air, road) including freight forwarder relationships, customs documentation, and landed cost management

Experience managing 3PL relationships with structured performance accountability, scorecards, SLA management, and corrective action

comfortable building cost comparison models, freight rate analyses, and performance reports independently

Direct management experience leading a warehouse or fulfillment team

Experience with carrier rate negotiation and freight cost optimization

Exposure to 3PL network strategy evaluation, site selection, cost modeling, partner comparison frameworks

Experience with Shopify, ShipHero, Luminous, or comparable fulfillment platforms

Background in high-growth DTC or e-commerce operations

Inbound freight arrives on time, within cost, and fully documented, no surprises to the supply plan

The fulfillment network operates reliably within SLA; performance is tracked, visible, and improving through structured scorecards

3PL partners are managed to defined standards with documented corrective actions when gaps arise

The Warehouse & Fulfillment team operates to clear standards without requiring escalation for routine issues

Freight and fulfillment costs are tracked, benchmarked, and continuously optimized

Hybrid work flexibility with 9am - 4pm working hours

Medical, Dental, Vision, and Life Insurance benefits

Paid holidays, floating holiday, and PTO

The opportunity to be part of a growing brand focused on helping people live healthier lives

Our interview process is designed to help us get to know you beyond your resume while giving you a clear picture of the role, team, and our work environment.

An initial video interview with a member of our People team

A second video interview with the hiring manager focused on logistics expertise, operational judgment, and problem-solving

We consider all qualified applicants without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, protected veteran status, or any other protected characteristic under applicable law.

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