Hospitality Host - Full Time

Frankies Spuntino Group seeks a detail oriented Host to join our team.
We're seeking team players with outstanding communication skills and a genuine passion for hospitality. The ideal candidate thrives in a fast-paced setting and is committed to delivering exceptional service to both guests and our community.

You will be responsible for:
Warmly welcoming all guests upon arrival and sincerely thanking them upon departure
Prioritizing and promptly seating guests with reservations
Managing walk-in traffic efficiently and maintaining an accurate waitlist when necessary
Clearly and courteously updating guests on their table status and estimated wait times
Maintaining a well-organized dining area by promptly and thoughtfully seating guests
Maintaining consistent professional and warm guest communications at all times
Coordinating effectively with the service team and management to support smooth operations
Answering phones during service hours and offering helpful, accurate information to callers
Keeping the host stand, entry area, and tables clean, tidy, and presentable throughout service
The ideal candidate will have:
Minimum of 2+ years front of house experience in a high-volume restaurant
A positive attitude and passion for providing exceptional hospitality service
A strong working knowledge of Open Table
Flexible work schedule: the ability to work night, weekends, holidays, as business permits
The ability to lift, carry, push, or pull heavy objects, up to 30lbs
Kneel, bend, or stoop, ascend or descend stairs; be on feet for extended periods of time
Benefits for our FOH staff include: Medical/Dental and Vision Insurance (for full time employees), Transit Benefit Program, 401K Retirement Plan (for eligible employees), an Employee Dining Program, and more!
A New York City classic, Frankies Spuntino Group has served impossibly delicious, effortlessly elegant takes on Italian-American cuisine for nearly two decades. It’s a place noted for its warmth, kindness - a reflection of its beloved chef-owners, Frank Castronovo and Frank Falcinelli.
Frankies Spuntino Group is an Equal Opportunity Employer (EEO) and provides opportunities to all applicants without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws