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FULL-TIME ADMINISTRATIVE PROFESSIONAL

Natick MA

Community & Economic Development (CED) Department

The Community & Economic Development (CED) Department is seeking a self‑motivated, detail‑oriented individual committed to providing excellent customer service to fill a recently vacant Administrative Assistant position. This role involves a variety of administrative tasks to support the operations of the CED Department. The successful candidate should be highly organized, adaptable, and capable of managing multiple priorities in a dynamic environment, while working collaboratively and independently to help achieve the goals of the CED Department.

Responsibilities

Support CED front‑office duties, which include, but are not limited to responding to phone calls, emails, questions, and working with walk‑in customers in a professional manner

Provides routine administrative support for the CED Department

Supports the CED Office Manager, Building Commissioner, and Director of CED by providing routine administrative and secretarial support

Provides exceptional organizational, communication, and technology skills, as well as the ability to manage a wider range of administrative tasks in a fast‑paced, public‑facing environment

Provides excellent customer service to residents, applicants, landowners, and staff

Schedules meetings, site visits, and inspections, in addition to the management of calendars

Processes a variety of permits (ex. building, electrical, gas, parking, plumbing, signs, etc.)

Support necessary research to complete public records requests

Maintain files, databases, and website updates

Prepare and maintain forms, reports, correspondence and related information

Prepare meeting minutes and transcripts

Other duties as assigned

Qualifications

The ideal candidate is well organized, customer‑service oriented, has excellent communication and time management skills, works collaboratively and independently, in addition to:

High school diploma or equivalent is required

Minimum of 2 years of Administrative Assistant, Clerical, Secretarial, Customer Service experience preferred

Experience with software such as Microsoft Office Suite (Word, PowerPoint, and Excel), Adobe, Google Workspace

Knowledge of OpenGov or other municipal permitting software is beneficial

Proficiency with office procedures and equipment i.e. filing, copying, scanning, printing and faxing

General knowledge of municipal government operations is a plus

Bilingual is beneficial, but not required

Full‑time (37.5 hours/week) union position

Occasional evening meetings may be required

Pay range is from $26.52–$65.31–$88.87 per hour, with step increases outlined in the union agreement

Full health benefits, paid time off, paid holidays, and more.

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Vacancy posted 18 hours ago
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