REMOTE POSITION / CLAIMS PROCESSOR

Job Summary

Manage and handle all Outbound calls and adjudicate claims.

Duties/Responsibilities:

Adjudicating HP/AD claims

Handling all Outbound calls

Should be able to prioritize work and adjudicate claims as per turnaround time

Job involves working independently on researching, reviewing, summarizing, and recommending a course of action on claims where an appeal or a grievance has been filed for a denied / under payment

Should have strong English comprehension, mathematics & medical science knowledge to comprehend medical reports

To ensure claims are adjudicated as per the client/company guidelines. Provide continual evaluation of processes and procedures.

To respond to and resolves claims received via emails.

Candidate should be able to correctly calculate claim amounts for the customers

Complying with company regulations regarding HIPAA, confidentiality, and private health information

Standard Company Requirements:

Collaborative team spirit.

Accountable and able to work remotely and independently.

Able to pass background screening and drug tests pre and post hire includes THC

Verification of high school, GED, or college diploma upon request.

Timely responses from three professional references.

Able to provide a dedicated remote work location free from background noises, interruptions, and desk clutter.

Able to provide an ongoing reliable internet connection and access to a smart phone for Multi Factor Authentication and communication purposes.

Required Skills/Abilities:

Should have knowledge of medical terminology, human anatomy with basic math knowledge of calculating simple interest, compound interest.

Should have excellent problem-solving skills with an eye for detail, to be able to do root cause analysis of complex claims

Should have a positive approach and open to learning process dynamics

Ready to handle work pressure and ensure deliverables within timelines

Education and Experience:

Experience in handling US HIP claims

Should have knowledge of ICD 10, CPT, Surgery procedures, Revenue codes, medical terminology, medical documents, Inpatient vs Outpatient claims etc.

Should have some experience in reading and comprehending medical documents

At Wellcove, we strive to create an inclusive culture for all. We understand the importance of listening and incorporating various perspectives at every level of service. Our company does not discriminate based on gender identity, race, sexual orientation, age, religion, or disability.

Wellcove