Head of Programme Management

Over 50,000 customers globally trust our end-to-end, cloud-driven networking solutions. They rely on our top-rated services and support to accelerate their digital transformation efforts and deliver unprecedented progress. Inclusion is one of our core values and in our DNA. We are committed to fostering an inclusive workplace that embraces our differences and creates an atmosphere where all our employees thrive because of their differences, not in spite of them.

As a global networking leader, learn why there’s no better time to join the Extreme team.

Extreme Networks, a leader in enterprise cloud networking, is seeking an experienced CXO Program Manager to join our growing Brand team.

In this role, you'll create and deliver world-class experiences for CIOs, CTOs, CISOs, and other senior technology leaders through invitation-only events, executive communications, digital engagement, and community-building initiatives. Working cross-functionally with Marketing, Sales, Product, and executive leadership, you'll strengthen customer relationships, elevate the Extreme brand, and drive strategic business growth.

Assistinthe planning,logistics, execution, and measurement of invitation-only CXO events, including executive summits,roundtablesand industry experiences.

Coordinate executive participation, project timelines, vendors, budgets, resources, and deliverables to ensure flawless execution.

Design exceptional attendee journeys that create meaningful networking opportunities and reinforce the Extreme brand.

Executive Community Development

Help transform the CXO Program into a year-round executive community that extends well beyond live events.

Develop and manage ongoing engagement initiatives including:

Executive virtual forums and peer discussions

Quarterly executive newsletters and community communications

Thought leadership content and exclusive member resources

Community engagement campaigns

Identifynew opportunities to foster meaningful connections between technology leaders and strengthen customer loyalty.

Digital Program & Content Management

Support the development and ongoing management of the CXO Program presence on ExtremeNetworks.com as a destination for executive content, event information, thought leadership, and community engagement.

Identifycontent needs and coordinate development of executive messaging, event communications, social media, campaigns, videos, and post-event content.

Collaborate with content strategy, digital marketing, and creative teams to ensurea consistentexecutive brand experience across all channels.

Document repeatable frameworks, playbooks, and operational processes to enable successful expansion across international markets.

Performance Measurement & Reporting

Establish KPIs and reporting mechanisms to measure executive engagement, event success, community growth, customer satisfaction, and business impact.

Analyze program performance toidentifytrends, opportunities, and areas for optimization.

Bachelor's degree in Marketing, Communications, Business, Hospitality, or related field.

5-8 years of experience in executive programs, event marketing, customer marketing, field marketing, or strategic events.

Proven experience managing high-touch executive events and VIP experiences.

Strong project management and organizational skills with exceptional attention to detail.

Experience managing multiple complex projects simultaneously in a fast-paced environment.

Comfortable collaborating across executive leadership, sales, marketing, and customer-facing teams.

Experience supporting executive engagement or customer advisory board programs.

Experience building customer communities or membership-based programs.

Familiarity with CRM and marketing automation platforms such as Salesforce,Tableau, or similar tools.

Experience working with global or international marketing teams.

Extreme Networks, Inc. (EXTR) creates effortless networking experiences that enable all of us to advance. We push the boundaries of technology leveraging the powers of machine learning, artificial intelligence, analytics, and automation. Over 50,000 customers globally trust our end-to-end, cloud-driven networking solutions and rely on our top-rated services and support to accelerate their digital transformation efforts and deliver progress like never before. For more information, visit Extreme'swebsiteor follow us on Twitter, LinkedIn, and Facebook.

In keeping with our values, no employee or applicant will face discrimination/harassment based on: race, color, ancestry, national origin, religion, age, gender, marital domestic partner status, sexual orientation, gender identity, disability status, or veteran status. Above and beyond discrimination/harassment based on “protected categories,” Extreme Networks also strives to prevent other, subtler forms of inappropriate behavior (e.g., Whether blatant or hidden, barriers to success have no place at Extreme Networks.

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