Front Desk Receptionist - Overnight

Paid Time Off and Paid Holidays
Medical/Dental with employer contribution
Voluntary Life Insurance, Disability, and Aflac Insurance
Company-paid life insurance and long-term disability
Travel Perks to Resort Locations
We are seeking a highly motivated and customer-focused individual to join our team as aFront Desk Clerk. As a Front Desk Clerk, you will play a vital role in ensuring exceptional customer service experience for our guests. What you’re great at: Responsible for the efficient and courteous operations of the front desk.
Check online travel agents for rental inbound. Prepare night audit daily, and respond to any online reviews.
Answers and transfers call from the switchboard using proper telephone etiquette. Having the ability to answer guest questions about local restaurants and attractions.
Balance out cash drawer, process advance deposits when making reservations, and collect money and post transactions from other departments. Daily post office and banking runs.
Perform any other inventory management changes as directed by the supervisor or manager.
Prepare check-in packets for the upcoming week, order office supplies as needed.
Block RCI points for unpaid accounts. We celebrate diversity and support an inclusive workplace!
At Capital Vacations we are united by a common purpose of “Travel. We pride ourselves on bringing our passion, innovation, and boldness to travel, enriching the lives of those we serve. We encourage you to join our team and help us in fulfilling our purpose. High School Diploma/GED preferred
Prior experience in a hospitality or customer service role preferred
Computer skills, attention to detail, excellent customer service skills, and the ability to work under pressure

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