Veterinary Receptionist Supervisor

Company Description Montebello Veterinary Hospital is the real deal - 45+ years of trusted care, generations of loyal clients, and a team that's all in on making every day count. Our services include routine care, in-house diagnostics, digital full body radiography, ultrasonography, surgical procedures, boarding, and more! Along with a new look, we have access to the technology needed to help us deliver expert care. Visit our website here! Learn More About Our Hospital! Job Description Job duties include, but are not limited to: The Veterinary Reception Supervisor leads the front desk team and oversees the daily operations of the reception area to ensure an exceptional client experience. This role is responsible for supervising and coaching reception staff, managing scheduling and workflow, resolving client concerns, and partnering with hospital leadership to support efficient operations and outstanding customer service. Key Responsibilities Lead, coach, and support the reception team. Oversee daily front desk operations, including scheduling, check-in/check-out, phones, emails, and payment processing. Maintain a welcoming, organized reception area and collaborate with hospital leadership to improve processes. Work Environment Work in a veterinary hospital setting with exposure to animal odors, noise, animal waste, bites, scratches, and potentially contagious diseases. Growth Opportunities We support your career growth through ongoing training, development, and advancement opportunities. Previous experience as a Veterinary Receptionist is required; Strong communication, customer service, and interpersonal skills. Highly organized with excellent multitasking and computer skills. Comprehensive Benefits (health, dental, vision, liability, 401k & 401K matching program, life & supplemental insurance, HSA, & FSA) Employee Assistance Program Paid Vacation and Sick Time for ALL Employees Paid Bereavement Program Paid Parental Leave Program Competitive Compensation Continuing Education Allowance (applies to licensed/registered/certified roles) Tuition Assistance Program Access to a CVA/CVT/CVPM Partnership through Penn Foster Career Development Opportunities Referral Bonus Program for most positions! Personal Pet Discounts, Holiday Pay, Uniform Allowance, Bonuses etc.) Note - some benefits may only be available to or vary slightly for full time employment status vs part time status. For additional details including our full equal opportunity statement, texting/outreach communication authorization, physical requirements of the job and more, please visit: Employment Type: Full Time Salary: $22 - $26 Hourly