Parts Counter - Shop

Qualified individuals, including those with disabilities and Protected Veterans, are encouraged to apply. Job Description: The Parts Coordinator’s primary responsibility and accountability is to provide an exceptional and successful customer experience while proactively managing the process of ordering, receiving, storing, dispatching and returning parts for each repair order. The Parts Coordinator plays a pivotal role in the success of the customer’s experience by verifying the accuracy and quality of parts received in a timely manner as per the production schedule and vehicle needs. Communicate all customer requests and needs to appropriate team members. Work with vendors to order and receive all parts as indicated on the repair orders confirming the quality, correctness and quantity of parts received, accurately identifying parts necessary to complete repairs in the shop. Ensure timely parts distribution to the shop in accordance with the production schedule. Enter all parts invoices into the recommended Management Information System (MIS). Label and track all parts by the R.and store them with the vehicle and/or scheduled repairs; Communicate all Parts Price Changes (also known as Parts Price Increases - PPI) to all required team members. Order and receive supplemental Parts in the MIS, monitor performance of parts, materials and sublet vendors. Ensure daily reconciliation of the parts vendor invoice history report (e.g. Education and/or Experience Required High School Diploma or equivalent 1-3+ years of experience working with automotive parts (auto body parts is a bonus) Customer Service Oriented and strong organizational ability to manage pressure and conflicting demands and prioritize tasks takes initiative in problem solving situations I-Car Registered (working towards Gold Class certification) Required Skills/Abilities Communicate effectively, both verbally and in writing Strong attention to detail and a high degree of accuracy. Effectively manage a fast-paced environment, demonstrating multi-tasking ability while working under pressure Working knowledge of vehicle repairs practices Management Information System: Summit, Repair Centre Working Knowledge of: Mitchell, Audatex Parts sourcing: Car-part, Progi, APU, LKQ B2B Solid problem-solving abilities Above average computer proficiency Above average organizational skills Ability to keep up and succeed in a fast-paced working environment Ability to work well with others and achieve common goals Other duties as assigned Other Requirements Frequently required to bend, crouch, reach, handle tools Lift in excess of 50 lbs. of materials Please note, this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the job. #INDSOUTH AI Disclosure Statement: At The Boyd Group and all affiliated companies, we do not use artificial intelligence (AI) or automated tools to screen, assess, or select applicants for employment. All hiring decisions are made by real people who review each application individually. Supplemental Pay: This position may also be eligible for Bonus opportunities tied to individual or business initiatives At The Boyd Group, we put our team members first.