Salesperson for Retail Sales

Sales Associate - Chestnut Hill, MA

Since 2009, we've been on a mission to bring sustainable fashion to everyone. Named one of Fast Company's Brands That Matter and winning a Best Carbon Footprint award, we have big goals like being Climate Positive by 2025, Circular by 2030, and pushing the whole industry forward along the way. We're a global brand with 50+ stores around the world, and our own sustainable factory in LA. Available to work a minimum of 3 days per week, weekends included

Able to work flexible schedule (days, nights, weekends, & holidays if required to meet the needs of the business)

Seasonal Sales Associate:

No position at Reformation is about the status quo, every team member is passionate about building a company rooted in excellence. Obsessed with customers and sustainability we use tech to create a unique interaction between our customers, employees, and the Reformation brand. The Associate will execute all efforts required to achieve individual sales goals.

Reporting to the Store Manager, essential responsibilities include but are not limited to:

Consistently meet and exceed sales goals.

Assist in clientele generation through customer engagement.

Contribute to an in-store experience for customers that both surprises and delights them.

Deliver and foster a culture of an excellent client experience through a customer first mindset to build long term loyal client relationships.

Deliver an elevated client experience acting as a brand ambassador - embody brand values, engage customers on the brand and share the stories of Reformation with a focus on educating on sustainability.

Maintain extraordinary customer experience feedback and scoring on service evaluation through NPS.

Understand the need for consistent inventory accuracy and controls in store.

Contribute to Loss Prevention in all areas of the business.

Uphold time and attendance policy.

Ensure the selling floor reflects the brand and concept standards at all times.

Communicate product feedback based on customer feedback so we can continuously make our product and merchandising better.

Help ensure that the store environment is inspiring and our product is easily accessible.

Experience working with a sales or retail organization and/or operationally intensive business.

At Reformation, we believe in transparency and equity when it comes to compensation. For this role, the anticipated base hourly is $18.50 / hour, depending on a variety of factors, including but not limited to relevant experience, skills, qualifications, and internal compensation equity.

We're committed to building a diverse and inclusive team that reflects the world we want to live in. All qualified applicants will be considered for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, or veteran statusin accordance with applicable international, federal, state, and local laws.

If you require accommodations during the application or interview process, please let us know. We get itstudies show that many women and individuals from historically underrepresented communities hold back from applying unless they meet every single requirement. If this role doesn't totally excite you, consider applying to our general application.