Medical/Mental Health Receptionist

At MultiCare, you're more than just a job title - you're part of a team built on trust that cares for each other, our patients and our communities. If your purpose and passions align with ours, you'll find a place to grow, do meaningful work and build a career you love in a community that feels like home.

FTE: 1.0, Shift: Day, Schedule: Monday - Friday
The Medical Receptionist is the first in-person point of contact for a patient on behalf of the medical practice. They are responsible for all aspects of front office duties assigned by a clinic. Duties include variations of, receptionist duties-greeting patients, answering phones and directing calls, assisting patients/families; scheduling, registration, charge entry, payment posting, batch balancing, cash reconciliation/balancing, operating several types of basic office equipment, etc. This is an intermediate level position requiring excellent customer service skills. It is highly visible, requiring discretion, good judgment, a pleasant and professional manner and articulate phone voice. Post high school office procedures preferred
Minimum one (1) year of clerical and/or receptionist experience; or six (6) months in a medical setting
Customer service experience
Medical Office Assistant, Medical Assistant, Health Unit Coordinator) may be substituted for experience
About Greater Lakes Mental Health
Greater Lakes Mental Health is part of MultiCare's Behavioral Health Network, serving more than 10,000 individuals across Pierce County each year. Providing mental health and substance use disorder treatment for adults, children and families with Medicaid coverage, Greater Lakes operates six convenient locations, including a 16-bed inpatient facility for voluntary and involuntary care. With experienced teams and robust training, caregivers help deliver recovery-oriented, trauma-informed care.
Rooted in the local community
Competitive tuition assistance, award-winning residencies, fellowships and career development to invest in you.
Well-being and support
Generous PTO, Code Lavender and Employee Assistance Programs to help you maintain balance and feel cared in your work and life.
Respect, integrity, kindness and collaboration guide how we care for patients, communities and each other.
Resource Groups and outreach programs help ensure every team member feels safe, seen, heard and valued.
Work and live where natural beauty, adventure and strong community connections are part of everyday life.
We provide a comprehensive benefits package, including competitive salary, medical, dental and retirement benefits and paid time off. If this position is associated with a union contract, pay will be reflective of the appropriate step on the pay scale to which the applicant's years of experience align.