Senior Liability Claims Adjuster - Remote

Role: Senior Claims Adjuster - Workers' Compensation Location: Remote

Duration: 3-month contract-to-potential hire

Approximately 150-180 workers' compensation claims

The Senior Resolution Manager is responsible for handling complex workers' compensation claims through investigation, evaluation, litigation management, and resolution. This individual will manage a high-volume caseload while partnering with employers, injured workers, attorneys, medical providers, and insurance partners. The ideal candidate will have strong workers' compensation experience, excellent claim judgment, and the ability to independently manage complex and litigated claims across multiple clients.

5-7+ years of workers' compensation claims experience

• Experience managing indemnity and lost-time claims
• Experience handling claims across multiple clients
• Excellent investigation and claim resolution skills
• Ability to learn and utilize claims management systems

Litigation management experience

Captive insurance program experience

Multi-state workers' compensation claims handling experience

Self-insured account experience

Manage a portfolio of workers' compensation claims from assignment through closure

Investigate claims and determine compensability

Review medical records, wage information, and treatment plans

Establish claim reserves and manage claim strategy

Negotiate settlements and claim resolutions

Maintain diary compliance and claim documentation

Communicate regularly with employers, claimants, and insurance partners

Effectively manage claims across multiple clients while meeting service standards