Overnight Attendant - Full Time

Retail Carts Co-worker

You care about making a positive impact in the world. A job at IKEA is so much more than home furnishings. As a Retail Carts Co-worker ensuring an enjoyable shopping experience for our customers, you will:

Provide friendly and efficient car loading and/or unloading services while keeping the loading zone clean by clearing away straps, excess carts, and cardboard.

Ensure that all physical shopping tools, including carts, pencils, yellow bags, maps, and twine, are adequately stocked and maintained throughout the store during business hours.

Monitor the condition of physical and digital shopping tools, report any IT issues, and remove any physical stands or tools that are unsafe.

Address customer needs, resolve issues independently, escalate matters to a manager when needed.

Support in other customer service areas such as Full Serve Hand Out (FSHO), Exchanges & Returns, Click & Collect as needed.

When supporting in Full Serve Hand Out (FSHO), provide customers with a simple and efficient handout experience.

When supporting in Returns, ensure products and equipment are properly staged.

When supporting Click & Collect, create a positive customer experience by ensuring accurate order handoff.

Contribute to an environment where the IKEA culture is a strong and living reality that embraces the diversity of co-workers and customers.

At IKEA it's all about our customers, and in Customer Relations we build and retain long-lasting relationships with new and existing customers in a multichannel retail environment. We're a diverse team that work together to ensure a positive and joyful experience for all IKEA visitors and customers: we set up services, gather feedback and make things right! Our modus operandi is to connect to people by listening to their personal needs and to create genuine interactions. Working Conditions: Outdoor 50% of the time.

The hourly pay rate for this role is $17.50 JOB TYPE Permanent, Full-time BENEFITS ELIGIBLE? Retail environment, must have availability to work nights, weekends and holidays. That's why we offer our eligible, regular co-workers (part-time and full-time) a full menu of benefits and perk options to help everyone maintain work and life balance, be well and plan for their future. Generous paid time off, holiday and sick time WiselyPay get earned wages up to two days early Paid parental leave (up to 16 weeks) KinderCare tuition discount ? Retirement and bonus plans Co-worker discount, meal deal, and referral bonus Pet insurance program Education assistance and learning programs Safety shoe reimbursement 24/7 telehealth visits Dental and vision plans Medical and Rx?plans (must work min.