Head of Programme Management

NYU Grossman School of Medicine is one of the nation's top-ranked medical schools. For 175 years, NYU Grossman School of Medicine has trained thousands of physicians and scientists who have helped to shape the course of medical history and enrich the lives of countless people. An integral part of NYU Langone Health, the Grossman School of Medicine at its core is committed to improving the human condition through medical education, scientific research, and direct patient care. At NYU Langone Health, equity and inclusion are fundamental values. We strive to be a place where our exceptionally talented faculty, staff, and students of all identities can thrive. We embrace inclusion and individual skills, ideas, and knowledge.

For more information, go to med.nyu.edu, and interact with us on LinkedIn, Glassdoor, Indeed, Facebook, X and Instagram.

We have an exciting opportunity to join our team as a Program Manager. The Program Manager is responsible for managing the operational and administrative functions that support high-quality Standardized Participant (SP) programs at the New York Simulation Center for the Health Sciences (NYSIM), a partnership between The City University of New York (CUNY) and NYU Grossman School of Medicine (NYUGSOM). Responsible for managing all aspects of the SP program, including daily operations, and the organization, planning, and implementation of SP-related projects and program activities.

Supervises and develops full-time staff and per diem Standardized Participants (SPs); oversees the recruitment, hiring, and training process.

Manages HR functions, including timekeeping, payroll administration, annual performance reviews, and compliance.

Supports programs by assisting with program setup, operations and/or breakdown, as needed.

Implements and maintains all office policies and procedures, identifying operational efficiencies when possible.

Facilitates the development of program goals, initiatives, policies, and procedures.

Collaborates with NYSIM leadership, internal stakeholders including program faculty and coordinators, and external clients to successfully run SP simulation activities and events.

Gathers, enters, and/or updates data to maintain departmental records and databases related to center operations (OneDrive, shared drives etc.) and program/event coordination (SimCapture Learning Management System, Qualtrics, Microsoft Forms, RedCap, etc.).

Partners with the Assistant Director regarding program finances, including monitoring expenditures, invoice distribution and reconciliation, and purchasing equipment and supplies.

Manages data collection, validation, analysis, and reporting by identifying trends and performance metrics, and develops reports and presentations that support operational planning and program evaluation.

Assists with NYSIM special events and educational programs/conferences and participates in committees and workgroups supporting projects and initiatives.

Adheres to policies and procedures and resolves non-routine situations based on established policies and procedures and escalates unsolved issues/questions to the appropriate person.

Demonstrates knowledge of NYSIMs mission, vision and guiding principles and incorporates them into the performance of duties.

To qualify you must have a bachelor's degree or equivalent experience in business administration, health care administration or related field. Minimum of three years of progressively responsible related experience including program/project coordination or equivalent combination of education and experience. Ability to interface with all levels of management and work and communicate effectively with both internal and external stakeholders. Great attention to detail and superior time management skills. Master's degree in business administration, health care administration or related field.

Background in education, medical education, and/or simulation.

Experience with learning management systems (SimCapture).

NYU Grossman School of Medicine provides its staff with far more than just a place to work. At NYU Langone Health, we are committed to supporting our workforce and their loved ones with a comprehensive benefits and wellness package. Our offerings provide a robust support system for any stage of life, whether it's developing your career, starting a family, or saving for retirement. The support employees receive goes beyond a standard benefit offering, where employees have access to financial security benefits, a generous time-off program and employee resources groups for peer support. Additionally, all employees have access to our holistic employee wellness program, which focuses on seven key areas of well-being: physical, mental, nutritional, sleep, social, financial, and preventive care. Join us and experience the extensive resources and services designed to enhance your overall quality of life for you and your family.

NYU Grossman School of Medicine is an equal opportunity employer and committed to inclusion in all aspects of recruiting and employment. Actual salaries depend on a variety of factors, including experience, specialty, education, and hospital need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits.

#