Repair and Maintenance Tech - 3rd Shift

Maintenance Technician

Our Field Maintenance Technicians are an important ingredient to the success of our business and are supported by the industry's leading technologies and the tools to succeed in our dynamic organization. Our technicians are responsible for delivering our 'Customer Promise' by maintaining equipment in all our restaurants, ensuring compliance with basic repairs and facility improvements within a region or area. Karali North America is deeply committed to excellence and rewards our employees for their strong performance.

This position reports to the Operations Leader and has no direct reports. The Field Maintenance Technician supports multiple restaurants in an assigned region. The Field Maintenance Technician is responsible for preventative and routine maintenance of equipment, buildings, and grounds of the restaurants in their area or market, maintaining operational standards and procedures in an effective and efficient manner.

External: Vendors, District Managers, Key Corporate Office contacts

Diagnose, repair, and maintain all equipment, i.e., HVAC, refrigerators, air conditioners, coolers, and freezers and ensures all repairs are made to broilers, fryers, heating, and food preparation equipment.

Installation and final connections to utilities for foodservice equipment, dish machines, gas equipment, steamers, mixers, etc., i.e.: plumbing, electrical, gas, and steam.

Organize work by studying manufacturer literature, diagrams, specifications, and gathering required materials to complete installation/service.

Test and repair foodservice equipment by operating the systems; repairing or replacing parts and components.

Keep equipment operating by following operating instructions; performing regular preventive maintenance and service.

Document actions by completing equipment records.

Perform periodic maintenance assessments.

Respond to emergencies including nights and weekends to correct unsafe or hazardous conditions.

Miscellaneous plumbing, electrical, light equipment repair, and perform a variety of carpentry functions.

Maintain a safe and healthy work environment by following standards and procedures, complying with safety and legal regulations.

Partner with the management team on various projects/tasks as needed.

Experience with HVAC, electrical systems, refrigeration, and a variety of cooking equipment platforms including a valid Commercial Contractor License or equivalent for HVAC.

Exceptional customer service and verbal communication skills.

Possess basic knowledge of carpentry and building schematics.

Ability to troubleshoot problem equipment; Must be able to work outdoors on roofs, during all seasons.

Ability to lift equipment at any given time up to 40 lbs.

Ability to work long hours and travel. Potential for overtime.

Management of equipment storage pods including accurate equipment inventories.

Transportation of equipment from storage pods to restaurants.

Customer Focus

Planning/Organizing Responsibilities:

• Provide exceptional customer service while performing field service duties
• Analyze and troubleshoot high voltage and low voltage electrical systems
• Fabricate and install electrical components as needed
• Conduct regular maintenance and repairs on industrial electrical equipment
• Previous experience as an industrial electrician or field technician
• Strong knowledge of high voltage and low voltage electrical systems
• Ability to analyze and diagnose electrical issues
• Proficient in fabricating and installing electrical components
• Excellent communication and customer service skills

Note: This position may require occasional travel to different job sites.

10 hour shift

• Monday to Friday
• Health insurance
• Dental insurance
• Life insurance
• Mileage reimbursement