Services Procurement Buyer

Service Buyer

The Service Buyer supports CIMCO's National Parts Centre by sourcing, purchasing, and expediting parts and materials required by refrigeration mechanics, engineers, and sales teams across North America. This fast-paced role combines buyer responsibilities with technical support, ensuring accurate pricing, lead times, and product information. The Service Buyer works directly with vendors, manages purchase orders, resolves part-related issues, and maintains strong internal service levels within the NPC.

The Service Buyer plays a key role in CIMCO's National Parts Centre (NPC), functioning as a Buyer, Expediter, and technical resource for internal staff. This position ensures that mechanics, engineers, and sales representatives receive timely, accurate information on pricing, availability, and delivery of parts and materials. The Service Buyer manages vendor relationships, issues purchase orders, tracks shipments, and troubleshoots part-related issues to keep service operations running smoothly across North America.

13 paid holidays

• Early performance evaluation opportunities
• Competitive benefits (medical/ dental/ vision)
• Company paid life insurance and disability
• Employee assistance program
• Provide fast, accurate pricing and delivery quotations to refrigeration mechanics, engineers, and sales teams via phone, email, fax, or SAP.

Verify stock levels using SAP and confirm availability with preferred vendors.

Use industry resources to identify parts, cross-reference components, and locate alternative solutions when needed.

Issue purchase orders, expedite shipments, track deliveries, and resolve discrepancies.

Troubleshoot technical part problems, provide alternate options, and ensure internal customers receive accurate solutions.

Collaborate with NPC staff, service teams, and engineering to maintain service continuity and meet operational needs.

Industrial buying experience in a technical or mechanical environment.

Mechanical aptitude or strong industrial/technical understanding (highly preferred).

High accuracy and attention to detail, especially in quoting and order entry.

Experience with SAP or other ERP systems.

Proficiency in MS Office (Excel, Word, Outlook).

CIMCO specializes in the engineering, design, manufacture, installation and service of complex thermal building solutions for industrial, process cooling and recreational refrigeration and mechanical systems. Our professional engineers, technicians and designers apply innovative state-of-the-art equipment and refrigerants to develop systems that meet even the most complex thermal challenges.

Together, we embrace diversity of thought, experience, and perspective, as we combine our unique skills and capabilities to drive successful outcomes for all stakeholders.