Head of Programme Management

The Program Director is responsible and accountable for the daily operations and operational performance of the Elevate Beyond Barriers Program. This position is responsible for the overall management of the programmatic, administrative, financial, and operational systems related to the provision of care and services; provision of regular and timely reports regarding operations, services, and finances; establishing a respective and supportive workplace environment.
We are looking for a Program Director who must have:
A master’s degree in social work or a related area of study from an accredited college or university, and at least two (2) years’ experience in human services programs, or bachelor’s degree in social work or a related area of study and four (4) years of experience in human services programs, or doctorate degree in social work or a related area of study.
Minimum of 2 years of management experience and 2 years behavioral health services and/or education system experience. (Preferred)
Must have valid driver’s license, ability to use personal vehicle for work purposes, and appropriate vehicle insurance.

Job duties and responsibilities include:
Attend staff meetings to ensure effective and efficient service coordination.
Direct, train, and develop all direct reports and others if needed.
Cultivate a trauma-focused environment where program staff model positive adult behaviors, while also nurturing youth and providing structure, support, respect, and active involvement
Assist the Regional Director with the preparation of the annual budget, goals, and objectives.
Ensure program operations and services are consistent with the established agency, state, and federal, requirements.
Maintain, enhance, and develop positive relationships with referral sources, community agencies, and community progressions.
Participate in public relations for the program when appropriate.
Oversee training curriculum and compliance to include but not limited to Motivational Interviewing, Rebound and Recovery training, First Aid/CPR, and new employee orientation.
Collaborate with intake and referral teams to ensure appropriate capacity and placement of youth in programs.
Stay up to date on current trends and theories related to the program, while proactively recommending changes to agency policy and practice, as necessary
Participate in speaking engagements, courses and learning experiences, when necessary
Stay abreast of all agency, federal, and state regulatory requirements related to social services
All other duties assigned

Job Essentials:
Provide oversight and coordination of program performance outcomes.
Provide leadership, direction, and oversight to the team.
Collect, compile, and analyze pertinent operational data for trends in key quality indicators.
Ensure that client issues that come to the agency’s attention and that cannot be resolved at a lower organizational level are reviewed and resolved.
Develop and implement effective mechanisms to promote timely problem identification and resolution to ensure quality services are delivered in an effective and efficient manner.
Implement and enhance the use of the trauma-responsive model of care.
Analyze quality assurance feedback and assist with ensuring staff are trained on any deficiencies identified.

BAYS is a drug-free workplace. We prohibit the use, possession, or distribution of controlled substances on company premises or during work hours.