Head of Service Management

Service Drive Manager – Franchise Automotive Dealership

If you are driven to help people, passionate about customer service, and ready to lead a successful service team, then this opportunity is for you. We’re searching for an automotive service drive manager who is motivated to excel and serious about a true career in this highly competitive industry. As service manager, our customers, and your team, will look to you for guidance, leadership and expertise.

Conduct daily one-on-one client status meetings with each ASM to identify potential service issues

Monitor automotive repair/maintenance to prevent operational delays

Work with service director to set departmental objectives

Recruit, interview and train service staff

Maintain daily sales and production records as prescribed by upper management

Review and evaluate service sales performance

Monitor/control all warranty activity to ensure compliance with policies and procedures

Adhere to dealership policy on client vehicle care and operation

Administer payroll for service staff in cooperation with payroll department, securing approval from service director and general manager

Conduct performance evaluations

Participate in operational planning

Maintain the facility and equipment

or 2 to 4 years of related experience and/or training; Medical

Dental

Basic Life Insurance

Paid Training

Short Term Disability

South Texas Auto Group is interested in finding talented individuals who are looking for a rewarding and challenging career in the automotive industry. We offer an excellent benefit package and a great working environment with many different employment opportunities ranging from sales to service to management. If you want to set yourself apart from the ordinary routine of the average job, possess the unique ability to consistently provide outstanding customer service, and have a dedication to excellence.