Field Service Engineering

Field Service Engineer
Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology?
At Beckman Coulter Diagnostics, one of Danaher's 15+ operating companies, our work saves livesand we're all united by a shared commitment to innovate for tangible impact.
And by harnessing Danaher's system of continuous improvement, you help turn ideas into impact innovating at the speed of life.
This position reports to the Field Service Manager as part of the Service Organization located in the Chesapeake Service District and will be fully remote covering a service territory around Washington DC, Baltimore, MD, Hagerstown MD, and Virginia Beach.
Must reside within territory, or be willing to relocate (Richmond, VA, Virginia Beach, Washington, DC)
Complete troubleshooting, installation, validation, preventative maintenance, modifications, and service repair needs on Beckman Coulter equipment including providing excellent and efficient service to Beckman Coulter's customers along with technical training on products.
Maintain accurate customer service logs and internal service records, order repair parts, and adhere to cycle times. Utilize business systems such as OBI, SalesForce, and SharePoint for Service Call Planning and advancing team goals.
Communicate with various levels of internal and external customers, recognizing and addressing their unique needs. Foster collaboration by assisting with the training of newer Field Service Engineers.
Associate degree in a technical, biomedical engineering, instrumentation, electrical engineering or related field OR equivalent military experience
~1+ year of experience diagnosing and repairing mechanical, electromechanical, robotics, electronic equipment, and/or instrumentation

Travel, Motor Vehicle Record & Physical/Environment Requirements:
This position requires travel up to 50%, driving (occasional flying), which will include overnight stays, to cover the region
unassisted (tools, replacement parts, consumables etc.). Candidates must also be able to reach at, above and below shoulder level, flex/extend neck, have good hand, and finger dexterity.
Bachelor's Degree in biomed, engineering, or related

• 2+ years' experience of advanced troubleshooting, installation, validation, preventative maintenance, modifications and/or service repair.
• Developing positive business relationships with both internal and external stakeholders, leading to increased customer satisfaction, and supporting long-term retention

The hourly range for this role is $35.00 - 37.00. This job is also eligible for bonus/incentive pay.
We offer comprehensive package of benefits including paid time off, medical/dental/vision insurance and 401(k) to eligible employees.
We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.
Danaher Corporation and all Danaher Companies are committed to equal opportunity regardless of race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law.