Receptionist - Health Plan

Job Description
Job Description Description: The Medical Receptionist creates a welcoming, effortless experience for every patient. You’ll greet visitors, manage appointments, handle phone calls, and oversee check in and check out with professionalism and efficiency. In this role, you help keep things running smoothly and support seamless communication between patients, providers, and staff.
Benefits
Dental insurance
Health insurance
Health savings account
Life insurance
Paid time off and company holidays
Vision insurance

Key Responsibilities
Greet and check in/out patients professionally and efficiently.
Manage patient scheduling, verify insurance, and update EMR records.
Answer and route phone calls with courtesy.
Collect and process patient payments, including cash, credit card, and deposits.
Maintain patient lobby flow and ensure a positive experience.
Order office supplies and assist with administrative tasks.
Uphold HIPAA and confidentiality standards.
Support outreach, enrollment initiatives, and weekly reporting.
Other duties as assigned.

Requirements:
High school diploma.
Experience in a fast paced, high volume environment.
Medical office or EMR experience preferrd.
Strong multitasking, organizational, and computer skills.
Customer service background.
Valid driver’s license, auto insurance, and ability to travel.