Full-Time Academic Counselor

Applicants must be currently authorized to work in the United States on a full-time basis without the need for employer sponsorship now or in the future.
The screening date begins 10 calendar days after a position is posted on the employment website.
Working Title Academic Counselor
Brief Position Overview The individual in this position serves multiple roles as outlined in the Duties and Responsibilities section and is an integral member of the MSUB Office of TRIO Programs ( OTP ). While part of the broader OTP team that serves approximately 2,000 individuals annually, this position is primarily based at the City College Campus and provides direct support to 140 City College students annually. The individual plays a key role in promoting student retention, persistence, graduation, and successful transfer through comprehensive academic and personal support services.
The person in this role is expected to demonstrate and uphold MSUB’s commitment to continuous quality improvement by actively supporting institutional initiatives, participating in program enhancement efforts, and maintaining effective working relationships with University and City College faculty, staff, administrators, advisors, and students.
Department of Education regulations, TRIO Student Support Services ( SSS ) grant requirements, and institutional policies; maintain compliance with FERPA , Section 504 of the Rehabilitation Act, and the ADA ; and assist the Associate Director of the City College SSS program in monitoring and interpreting regulatory changes to maintain continuous compliance and uphold the integrity of TRIO operations.
Some evening and weekend hours are required to meet program and student needs. Department Office of TRIO Programs
Contract Term
Contract Term Fiscal Year
Union Affiliation
Compensation Hourly
Salary Salary range of $23.00 to $25.00 hourly, commensurate with experience, education, and qualifications.
Contract Type
Contract Type LOA
Holidays-10 paid holidays per year and 1 Floating Holiday
Vacation- 15 days per year (New Employees to 10 years; Committed to employee wellness and access to a robust Employee Assistance Program
Medical Benefits that are robust and affordable
Medical, Vision, and Dental
Life Insurance and Long Term Disability are incorporated into our benefits.
Learn more about our retirement benefits at MUS Retirement.

Campus vibrancy- coffee shops, FREE attendance to MSUB concerts, athletic events, and lectures, access to recreation center, library, etc.
Duties and Responsibilities Marketing and Communications Will serve on the Office of TRIO Programs ( OTP ) marketing and communications team.
Student Mentoring and Support Provides academic and personal mentoring to TRIO City College Student Support Services (CC SSS ) participants, promoting student success, retention, graduation, and transfer. Assists with academic planning, time management, goal setting, and navigating college processes like course registration and accessing campus and community resources.
Delivers workshops on academic success, financial literacy, and related topics, often in collaboration with OTP and other MSUB offices, while connecting students to appropriate support services. Serves as a key contact for students seeking academic, personal, or career-related assistance and makes referrals to campus resources such as counseling, tutoring, financial aid, and career services.
Maintains confidential records in compliance with program and federal requirements, supports the OTP recruitment into TRIO programs and orientation, and collaborates in planning and delivering academic success programs like Summer Bridge and winter sessions, including curriculum development, Canvas content, scheduling, and participant communication.
Data and Reporting: Collects data related to student participation, satisfaction, and outcomes. Collaboration and Outreach Works closely with faculty, advisors, and other MSUB departments to identify student needs and promote available services.
Assists with Administrative Support of the TRIO SSS at City College Office Collaborates with the Associate Director to manage and perform a variety of administrative functions that ensure the efficient and professional operation of SSS at City College.
Together, they oversee front desk operations, phone and email management, appointment scheduling, and the processing of student applications while maintaining tracking systems, databases, and student records in compliance with institutional and federal requirements.
They coordinate office organization and resource management, including ordering supplies, maintaining inventories, and updating bulletin boards, digital displays, and office communications.
In partnership with the Associate Director, supports office-wide operations through participation in staff meetings, orientations, recruitment activities, and professional development, fostering an organized, welcoming, and student-centered environment aligned with the mission and goals of the OTP .
edits work for spelling and grammar; varies writing style to meet needs; presents numeric data effectively; Excellent student service skills - manages difficult or emotional student situations; responds promptly to student needs; Bachelor’s degree in a related field.
Two years’ work experience working directly with individuals providing assistance.
Experience in handling sensitive and confidential situations and information.
Strong interpersonal skills with knowledge of emotional intelligence.
Demonstrated proficiency in Microsoft Office Suite.
Ability to work alone and in a team setting.
Office environment including sitting, standing, computer use, telephone use, lifting up to 20 lbs.
Preferred Qualifications - Experience, Education, Knowledge & Skills Master’s degree in a related field.
Knowledge of Blumen software.
Position End Date (if temporary) Open Date 08/03/2026
Special Instructions Summary Applicants must be currently authorized to work in the United States on a full-time basis without the need for employer sponsorship now or in the future.
The screening date begins 10 calendar days after a position is posted on the employment website.
As such, the University does not discriminate in the admission, access to or conduct of its educational programs and activities nor in its employment policies and practices on the basis of race, color, religion, national origin, ethnicity, creed, service in the uniformed services (as defined in state and federal law), veteran status, gender, age, political beliefs, marital or family status, pregnancy, physical or mental disability, genetic information, gender identity, gender expression, or sexual orientation or preference. In support of the University’s mission to be inclusive and diverse, applications from qualified minorities, women, veterans and persons with disabilities are highly encouraged.
Montana State University Billings makes accommodation for any known disability that may interfere with an applicant’s ability to compete in the hiring process or an employee’s ability to perform the duties of the job. In compliance with the Montana Veteran’s Employment Preference Act, MSU Billings provides preference in employment to veterans, disabled veterans, and certain eligible relatives of veterans. To claim veteran’s preference or request accommodation, contact the Human Resources Office, Montana State University Billings, 1500 University Drive, Billings, MT 59101-0298, View phone number on click.appcast.io, View email address on click.appcast.io Billings Non-Discrimination Policy and Discrimination Grievance Procedures can be located on the MSU Billings Website:
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