Head of Project Management
Vivint Smart Home
As an NRG employee, we encourage you to take charge of your career and development journey. Your growth is key to our ongoing success‑take the lead in shaping your career development, goals and future!
This role is an opportunity to take ownership of high‑impact, cross‑functional initiatives early in your career. As a Project Manager within the Field & Supply Chain Operations PMO, you will lead initiatives that directly improve how work gets done across the business – from field execution to supply chain performance.
You won't just coordinate projects or focus on outputs – you will drive outcomes, solve operational problems, and help scale how the organization operates. The Project Manager is responsible for driving execution of high-priority, cross‑functional initiatives within the Field & Supply Chain Operations PMO.
This role translates business priorities into structured, executable plans and ensures initiatives are delivered on time, with clear ownership, measurable outcomes, and sustained operational impact.
The Project Manager partners closely with Field Operations, Supply Chain, Product, Finance, and Support teams, operating as a trusted execution leader in complex, fast‑moving environments.
Own end‑to‑end delivery of assigned initiatives, from scoping through implementation and stabilization
Translate ambiguous problems into clear workplans with defined milestones, owners, dependencies, risks, and decisions
Drive execution rigor across timelines, risks, issues, and stakeholder commitments
Align stakeholders across Field Operations, Supply Chain, Product, Finance, and Support teams
Facilitate working sessions, project reviews, and decision‑making forums
Ensure operational readiness for launch (field readiness, support, communications, adoption)
Partner with Field and Supply Chain leaders to identify risks, blockers, and friction points before they impact execution
Identify opportunities to improve processes, reduce rework, and simplify operations
2-4 years of experience in project management, program management, operations, consulting, or related fields
Strong problem‑solving skills and ability to structure ambiguous work
Excellent communication and stakeholder management skills
Comfort working with data, metrics, and performance tracking
Experience in field operations, supply chain, logistics, service operations, customer operations, or similar environments
Experience with process improvement or operational optimization
Familiarity with process mapping, Lean Six Sigma, operational excellence, or business process optimization
Experience with business cases, ROI analysis, or performance tracking
Experience supporting launch readiness, adoption, stabilization, or post‑implementation follow‑through
Experience working within or alongside a PMO
To the extent permitted by law and any applicable collective bargaining agreement, employees are subject to periodic random drug testing, and post‑accident and reasonable suspicion drug and alcohol testing. EOE AA M/F/Vet/Disability.
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