Customer Care Advocate - Remote in
Convey Health Solutions
New York, NY
- Remote job
Convey Health Solutions is seeking a Member Services Advocate to support beneficiaries with account updates, plan information, and issue resolution, delivering an outstanding customer care experience.
You will handle inbound/outbound calls, educate on benefits, verify formulary coverage, process mail requests, and maintain HIPAA compliance with a focus on accuracy, courteous service and meeting QA goals.
#J-18808-Ljbffr Convey Health Solutions
Vacancy posted 2 days ago
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