Senior Liability Claims Adjuster - Remote

Argo Group is an underwriter of specialty insurance products in the property and casualty market. Argo offers a full line of products and services designed to meet the unique coverage and claims‑handling needs of businesses. Senior Environmental Claims Adjuster

Full-Time

Field

We are looking for a highly capable Senior Environmental Claims Adjuster to join our team and work from our office in New York City. Alternatively, we can fill this role fully remote except in the states of AK, DE, HI, KY, MI, MS, MT, ND, SD, or VT. This individual will report to a manager who works in New York City and is focused on adjudicating first and third party commercial environmental claims (mostly complex storage tank claims) and contributing to providing superb results for our clients.

Candidates must be able to work on‑site at a designated company office during standard business hours.

Working under limited technical direction and within broad limits and authority, adjudicate moderately complex commercial environmental claims, potentially with significant impact on departmental results.

Reporting to senior management and underwriters on claims trends and developments.

Analyzing claims forms, policies and endorsements, client instructions, and other records to determine whether the loss falls within the policy coverage.

Writing own coverage letters.

Investigating claims promptly and thoroughly, including interviewing all involved parties.

Managing claims in litigation.

Managing diary timely and complete tasks to ensure that cases move to the best financial outcome and timely resolution.

Creates and reviews reserves in line with market and Argo's reserving policy.

Identifying loss drivers and claims trends to reduce claims frequency and severity through data analysis and improved claim management.

Applying creative solutions which result in the best financial outcome.

Negotiates in a timely and effective manner to provide cost effective solutions for the company and its customers within own limits using a range of negotiation styles.

Completing telephone calls and written correspondence to/from various parties (insured, claimant, etc.).

Having an appreciation and passion for strong claim management.

Must have good business acumen (i.e. understand how an insurance company works and makes money, including how this role impacts both Argo Group and our customers' ability to be profitable).

An advanced knowledge of commercial environmental claims, as well as an exceptional customer service focus, typically acquired through:

Minimum of five years' experience adjudicating commercial environmental claims.

Bachelor's degree from an accredited university required. Two or more insurance designations or four additional years of related experience adjudicating commercial environmental claims beyond the minimum experience required above may be substituted in lieu of a degree.

Licensed Claims Examiner (Based on state). Must be licensed or have ability to quickly obtain a license in each jurisdiction requiring a license to adjudicate first party claims within 90 Days.

Strong claim negotiation skills a must. Must possess a strong customer focus.

Ability to articulate the financial value of your work at multiple responsibility levels inside our clients' business which may include CEO.

Demonstrates an understanding of mechanisms available for resolving claims settlement disputes (e.g. arbitration and mediation) and when these are used.

Proficient in MS Office Suite and other business‑related software.

The ability to read and write English fluently is required.

In addition to base salary, this position is eligible for an annual bonus based on company and individual performance as well as a generous benefits package.

About Working in Claims at Argo Group

Argo Group does not treat our claims or our claims professionals as a commodity. Our Adjusters and Managers are empowered to exercise their independent discretion and, within broad limits and authority, be creative in developing solutions and treat each case as the unique situation it is.

We have a very flat organizational structure, enabling our employees have more interaction with our senior management team, especially when it relates to reviewing large losses.

Our entire claims team works in a collaborative nature to expeditiously resolve claims.

We even offer rewards for creative and innovative ideas.

If you have a disability under the Americans with Disabilities Act or similar state or local law and you wish to discuss potential reasonable accommodations related to applying for employment with us, please contact our Benefits Department at View phone number on click.appcast.io.

We offer a competitive compensation package, performance‑based incentives, and a comprehensive benefits program‑including health, dental, vision, 401(k) with company match, paid time off, and professional development opportunities.

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