Head of Product Management- REMOTE

Director of Product Management - Portals and AI Experience About the Business LexisNexis Risk Solutions is the essential partner in the assessment of risk. Within our Business Services vertical, we offer a multitude of solutions focused on helping businesses of all sizes drive higher revenue growth, maximize operational efficiencies, and improve customer experience. Our solutions help our customers solve difficult problems in the areas of Anti-Money Laundering/Counter Terrorist Financing, Identity Authentication & Verification, Fraud and Credit Risk mitigation and Customer Data Management. You can learn more about LexisNexis Risk at
About the Role LexisNexis Risk Solutions delivers data, analytics, and technology that help customers make informed decisions and improve outcomes across a range of risk-related workflows. We are seeking a Director of Product Management to lead the evolution of our digital experience platform. This leader will shape how customers interact with our solutions, driving innovation in user experience, workflow efficiency, and intelligent automation. This role is ideal for a product leader who thrives at the intersection of enterprise software and consumer-grade experience design. You will work closely with cross-functional teams across design, engineering, and data science to deliver differentiated, high-impact solutions that enhance customer productivity and satisfaction.
Candidate can be remote in the continental US or hybrid from one of our US offices.
Develop and communicate a multi-year vision for our digital experience platform. Drive initiatives that simplify how customers access insights, complete workflows, and achieve outcomes. Establish continuous customer discovery as a core operating model. Spend significant time with investigators, fraud analysts, collections professionals, compliance teams, and other users to uncover unmet needs and opportunities. Build a deep understanding of customer jobs-to-be-done, workflows, pain points, and desired outcomes. Work closely with our User Experience and UI Design teams to validate opportunities through rapid experimentation, prototyping, and iterative learning.
Deliver Exceptional User Experiences. Champion world-class user experience design and interaction design. Raise the organization's standards for design quality, product craftsmanship, and customer-centricity. Empower cross-functional teams to solve customer problems. Foster a culture of experimentation, learning, and continuous improvement with focus on understanding customers and their problems.
Experience leading significant digital product transformations.
Demonstrated track record of shipping beautiful, highly usable products — you care deeply about aesthetics, interaction design, and reducing friction.
Deep expertise in product discovery, customer research, experimentation, and product strategy.
Experience defining and measuring customer outcomes rather than feature delivery.
Preferred Experience Experience in consumer technology, digital platforms, marketplaces, fintech, productivity software, or other organizations known for exceptional user experiences.
Familiarity with fraud prevention, financial crime, compliance, collections, investigative workflows, or adjacent domains.
Experience working with generative AI, large language models, agentic systems, and conversational interfaces.
Background partnering closely with UX research and product design organizations.
Geographic differentials may apply in some locations to better reflect local market rates.
This job is eligible for an annual incentive bonus.
Application deadline is 10/28/2026.
We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.
RELX is a global provider of information‑based analytics and decision tools for professional and business customers, enabling them to make better decisions, get better results and be more productive. Our purpose is to benefit society by developing products that help researchers advance scientific knowledge; businesses and governments prevent fraud; consumers access financial services and get fair prices on insurance; and customers learn about markets and complete transactions. Every day across RELX our employees are inspired to undertake initiatives that make unique contributions to society and the communities we operate.

#J-18808-Ljbffr LexisNexis Risk Solutions