Field Service Engineering

Job Description

Title: Field Service Engineer

Comp: $90,000-$115,000

Location: Indianapolis, IN (Up to 70% Travel)

Our client is seeking immediate assistance in identifying a candidate for a Field Service Engineer direct hire position in the Indianapolis, IN area.

Responsibilities:

• Lead installation, commissioning, startup, and testing activities for custom industrial equipment projects at customer sites throughout the U.S.
• Oversee Factory Acceptance Tests (FATs), final run-offs, and equipment validation prior to shipment and installation
• Serve as the primary field representative during project kickoffs, installations, startups, and customer acceptance activities
• Coordinate installation contractors, vendors, material deliveries, schedules, and project milestones to ensure successful project execution
• Provide hands-on mechanical and electrical troubleshooting during equipment installation and startup
• Diagnose and resolve issues involving PLCs, HMIs, electrical panels, sensors, motors, and control systems
• Support warranty claims, service requests, and post-installation customer visits to ensure long-term customer satisfaction
• Assist manufacturing and fabrication teams to ensure equipment is built according to project requirements and specifications
• Collaborate with engineering, vendors, and customers throughout the project lifecycle from design through commissioning
• Provide leadership and mentorship during field installations and service activities
• Travel up to 70%, with some projects requiring 2-6 weeks on-site while typically returning home on weekends

Required Skills (Must Have):

• 5+ years of experience in a field service, commissioning, installation, startup, or service engineering role involving automated industrial equipment
• 2+ years of leadership or project coordination experience
• Experience managing FATs, equipment commissioning, startup activities, and customer site installations
• Strong ability to read and interpret mechanical drawings, electrical schematics, and control system documentation
• Hands-on troubleshooting experience with automated equipment such as conveyors, coating systems, paint systems, heat treating equipment, furnaces, or similar machinery
• Experience troubleshooting PLC systems (Allen-Bradley and/or Mitsubishi), HMI interfaces, electrical cabinets, sensors, and industrial controls
• Strong understanding of machine installation, electrical systems, and industrial automation principles
• Experience coordinating schedules, contractors, vendors, shipments, and project logistics
• Ability and willingness to travel extensively throughout the United States (up to 70%)
• Associate's or Bachelor's degree in Mechanical Engineering, Mechanical Engineering Technology, or a related engineering discipline

Preferred Skills (Nice to Have):

• Experience working directly with customers on warranty, service, and post-installation support issues
• Experience with machine builders or OEMs that design, manufacture, and install their own equipment
• Familiarity with robotics programming, particularly Omron or Mitsubishi robotics systems
• Experience with powder coating, e-coating, paint finishing systems, ovens, furnaces, or industrial finishing equipment
• Strong project management experience with schedules, budgets, and project execution responsibilities
• Continuous improvement mindset and process optimization experience
• Ability to perform minor PLC modifications or ladder logic troubleshooting when needed

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