HR Generalist - Full-time Hourly position

HUMAN RESOURCES GENERALIST

HUMAN RESOURCES DEPARTMENT

The City of Worcester is seeking qualified applicants for the position of Human Resources Generalist for the Hiring Division within the Human Resources Department. The Human Resources (HR) Generalist is responsible for providing a wide range of administrative duties related to the overall function of the Human Resources Department. The HR Generalist will play a key role in facilitating the City's hiring process, ensuring a seamless experience for candidates and internal departments. The HR Generalist also assists with employee lifecycle processes, data reporting, and various HR projects. Bilingual and multilingual applicants are encouraged to apply.

Coordinate the onboarding process for all full-time, part-time, and seasonal/temporary new hires, including scheduling pre-employment physicals and drug screenings, as necessary.
Assist with recruitment activities including resume review, candidate selection and scheduling interviews.
Attend interviews as a panelist across multiple departments, serving as the HR representative.
Draft and issue offer and promotional letters along with onboarding documents for all new City employees.
Verify completion of all hiring steps and ensure required documentation is on file prior to each new hire's start date.
Assist with exit interviews and data analysis to identify trends and recommend retention strategies.
Facilitate and present at bi-weekly new employee orientations.
Serve as the primary liaison between the Employment Team and IT Department, ensuring timely coordination and submission of required documentation to facilitate computer and network access for all new hires, internal transfers, and employee promotions.
Conduct research, compile data, and prepare reports for special projects as assigned.
Support Human Resources management with department initiatives and programs.
Assist the Hiring Division with activities related to Boards and Commissions.
Provide front office HR support as required.
Demonstrated proficiency with computers.
Skilled in using virtual meeting platforms such as WebEx and Zoom, and Microsoft Teams.
Proficiency in Microsoft Office Suite, including Microsoft Word, Excel, PowerPoint and Outlook.
Knowledge of state and federal laws/regulations that apply to employment recruitment.
Familiarity with online job posting boards.
Knowledge of public sector employment, including civil service law and compensation structures.
Ability to interpret and clearly communicate policies and procedures to staff, applicants, and the public.
Ability to conduct interviews via video conferencing platforms and in-person.
Strong attention to detail and ability to complete and review hiring materials accurately and timely.
Ability to maintain sensitive, confidential information, manage and organize complex records.
Ability to represent Human Resources effectively when interacting with City employees, the public, and local or state officials.
Proficient customer service skills.
Proficient business writing and organizational skills.
Excellent research and data processing skills.
Bachelor's degree in public or business administration, human resources, communications, or related field, AND;
One (1) year of related Human Resources experience in a recruitment/talent acquisition capacity, OR;
Master's degree in public or business administration, human resources, communications, or related field
Three (3) years of related human resources experience in a recruitment/talent acquisition capacity
Two (2) years of experience working in a human resources department
SALARY RANGE: $29.36 - $35.59 hourly, full-time, non-exempt, with an excellent benefits package.

OPEN UNTIL FILLED, applications received prior to or on FRIDAY, JUNE 19, 2026, will receive preference. Preference is given to Worcester residents. Women, minorities, people with disabilities and protected veterans are encouraged to apply. Direct inquiries to: City Hall, Human Resources, Room 109, View phone number on click.appcast.io, View email address on click.appcast.io.