Customer Service Plumber

The Andersen Commercial Plumbing family of companies has proudly served residential and commercial customers throughout Southern California since 1994. With multiple established plumbing companies operating across Orange County, including Anaheim, Fullerton, Irvine, Newport Beach, Mission Viejo, and surrounding communities, we provide a wide range of plumbing, drain, and sewer services.

Our teams specialize in everything from drain cleaning, hydro jetting, and sewer camera inspections to water heater installations, boiler systems, sump and booster pumps, leak detection, repiping, commercial plumbing systems, and trenchless sewer repairs.

As we continue to grow, we're looking to connect with highly experienced Service Plumbers who take pride in their work, have strong diagnostic and troubleshooting skills, and can independently handle complex residential and commercial plumbing service calls.

Independently diagnose, troubleshoot, and repair plumbing systems in residential homes, commercial properties, restaurants, retail facilities, and multi-unit buildings.

Diagnose and clear drain and sewer line blockages using cable machines, hydro jetting equipment, and sewer camera inspection systems.

Perform sewer camera inspections, locate underground plumbing issues, and recommend appropriate repair solutions.

Troubleshoot, repair, and replace water heaters, including traditional tank and tankless systems.

Diagnose and repair leaks, water supply lines, sewer lines, fixtures, and other plumbing components.

Troubleshoot and service commercial plumbing systems, including recirculation pumps, sump pumps, booster pumps, and boiler-related plumbing equipment, based on experience and assignment.

Perform repairs and replacements involving copper, PVC, ABS, PEX, galvanized, and other common piping materials.

Provide customers with clear explanations of plumbing issues, recommended repairs, and available service options.

Accurately complete service reports, estimates, invoices, and job documentation using company-provided systems.

Maintain an organized service vehicle and ensure tools and equipment are properly maintained.

Deliver professional, dependable service while maintaining high standards of quality, safety, and customer satisfaction.

Participate in scheduled on‑call or emergency service rotations when required by the assigned company.

Minimum of 5 years of hands‑on service plumbing experience, preferably with residential and commercial exposure.

Strong diagnostic and troubleshooting skills with the ability to independently manage service calls from start to finish.

Experience with drain cleaning equipment, hydro jetting, sewer cameras, and plumbing repair procedures.

Proficiency in diagnosing and repairing water heaters, plumbing fixtures, drain systems, and water and sewer lines.

Solid knowledge of plumbing materials, piping systems, and standard installation and repair methods.

Ability to assess plumbing problems, determine appropriate solutions, and communicate recommendations clearly to customers.

Extensive commercial service plumbing experience, including restaurants, retail centers, office buildings, and multi‑family properties.

Experience diagnosing and repairing commercial water heaters and boiler‑related plumbing systems.

Knowledge of recirculation pumps, booster pumps, sump pumps, and associated plumbing equipment.

Experience performing advanced sewer diagnostics, hydro jetting, trenchless repairs, and underground plumbing repairs.

Experience working independently in a service vehicle and managing multiple service calls daily.

Familiarity with field service management platforms such as ServiceTitan or similar software.

Hourly Pay: $36.00-$50.00 , based on experience, technical qualifications, and the specific position.

Monthly performance bonus opportunities for eligible positions.

Take‑home company service vehicle and gas card

Company‑provided cell phone

Medical, dental, and vision insurance

Life insurance and long‑term disability coverage

401(k) retirement plan with company contributions

Paid holidays and paid time off (PTO)

Ongoing technical training and professional development

Career Growth & Opportunities
As part of the Andersen Commercial Plumbing family of companies, you'll have opportunities to work with established plumbing teams serving a diverse customer base across Southern California.

Exposure to advanced residential and commercial plumbing systems.

Opportunities to expand your technical knowledge and service capabilities.

Potential advancement into Lead Technician, Field Supervisor, Operations, and Leadership positions.

Career development and performance‑based compensation growth opportunities.

Positions requiring operation of a company vehicle are subject to a Motor Vehicle Record (MVR) review.

The Andersen Commercial Plumbing family of companies is committed to providing equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, age, genetic information, marital status, or any other status protected by applicable law.

We consider qualified applicants with criminal histories in accordance with the California Fair Chance Act and other applicable la, religion, sex, sexual orientation, national origin, disability, protected veteran status, age, genetic information, marital status, or any other basis protected by law.

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