Managing Head of Retail Sales

StretchLab is seeking an experienced Sales Manager to oversee sales and operations for our StretchLab Studio.

With Co-Founders coming from the Personal Training industry, StretchLab has created a variety of offerings to empower clients to ‘Live Long’. StretchLab has gathered a team of experts already certified in an array of related fields - physical therapy, chiropractic medicine, yoga, pilates, and more - and brought in the world’s leading authority on stretching and flexibility to deliver on the promise of having the finest team of stretching professionals gathered anywhere. StretchLab’s proprietary Flexologist ™ training ensures that their client’s receive a world class stretching session. StretchLab currently has over 350+ locations open worldwide with vast growth.

The Sales Manager is responsible for driving studio growth through membership sales, community partnerships, and marketing initiatives. This role is primarily sales-focused (approximately 80-90%) with leadership responsibilities supporting Sales Associates and collaborating with Lead Flexologists to ensure an exceptional client experience.

This is a high-impact role for someone who thrives on growth, accountability, and community connection.

Lead all membership sales efforts and consistently achieve growth goals

Generate leads through grassroots marketing, community outreach, networking, and partnerships

Develop relationships with local businesses and attend Chamber and networking events

Conduct outreach via phone, text, email, and in-person prospecting

Manage all revenue streams including memberships and retail

Train, coach, and hold Sales Associates accountable to sales goals

Collaborate with Lead Flexologists to ensure top-quality stretch experiences

Uphold StretchLab policies and studio standards

Studio Operations & Client Experience

Maintain CRM (ClubReady) accuracy, reporting, and data tracking

Oversee retail inventory and vendor coordination

Collect outstanding dues and handle high-level customer service situations

Maintain administrative systems and supplies

2+ years of sales experience (membership sales preferred)

Proven ability to generate sales and coach others to sell

Strong communication skills (in person, phone, and email)

Organized, data-driven, and goal-oriented

Passion for fitness, wellness, and helping people improve their quality of life

Proficiency with CRM systems and basic business software

Flexible schedule (including some evenings and weekends)

A confident, growth-minded leader who is energized by sales, motivated by goals, and excited to build relationships in the community while elevating the client experience inside the studio.

Commission on sales of memberships, packages and retail

Tiered bonus based on studio performance

Paid Training

Career growth opportunity to become an Area Manager

Employee discount on studio memberships and retail products

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