Veterinary Front Desk/Client Service Rep

Description
Veterinary Client Service Representative/Receptionist

Thrive Pet Healthcare Specialists
2426 Ceegee St, San Antonio, TX 78217

Schedule (full-time): Day and overnight shifts available
About You
You are a compassionate and organized Veterinary Client Service Representative (CSR)/Veterinary Receptionist with strong customer service, front desk, and client communication skills who thrives in a fast-paced veterinary clinic or animal hospital. You’re comfortable managing appointment scheduling, multi-line phones, check in/check out, payment processing, and practice management software while delivering an exceptional client experience.

The success of your patients’ care matters to you, and your success matters to us.

Your Experience & Skills

Recent experience as a veterinary receptionist or medical office receptionist

Exceptional customer service and communication skills

Is self-motivated and able to work independently

Is a great team player

Has experience with answering multi-phone lines

Has basic knowledge of Microsoft Office

Is familiar with standard office equipment

Can problem-solve

Weekend and holiday availability is required

Job Responsibilities

Answer phones and greeting clients and patients

Accurately enter client information, collect payments, and print receipts

Maintain an individual cash box which is to be balanced at the end of each shift

Consistently provide exceptional customer service in a positive manner

Assist the team with additional tasks as required

You’ll Grow with Us
Here, you can grow your career as best fits you through access to comprehensive learning and skillset programs. You can build your skills and earn credentials through:

Our vast, diverse, and free library of continuing education courses - ThriveU

Live, virtual interactive workshops to develop valuable leadership skills

A program designed to teach you the fundamentals of running a pet hospital

And, with so many locations nationwide, you can find and move into any specialty, hospital type, or environment. Join us and provide your best care at a clinic that is deeply rooted within its community and bolstered by the resources of Thrive Pet Healthcare.

Benefits - our care in action

Competitive pay

401(k) with employer match

Mental health resources, including easy access to therapy through Lyra Health

Paid parental leave

Purr-ental leave for when you adopt a pet

Subsidized backup childcare and elder care

Expert advice, support and network discounts for fertility and family planning

FREE CE courses

Pet perks and veterinary service discounts

Student loan support tools and assistance

Some benefits shown are only for full-time team members who work 30 hours or more per week. Certain Benefits may be subject to waiting periods or length of service requirements.

About The Hospital
Thrive Pet Healthcare Specialists San Antonio is a leading specialty and emergency veterinary hospital dedicated to delivering advanced, compassionate care for pets. With over 25 years of experience in emergency medicine, critical care, and now specialty services, our team fosters a friendly, collaborative environment rooted in strong core values. Our state-of-the-art facility is equipped with advanced technology including CT, MRI, a linear accelerator, ultrasound, an in-house blood bank, and a full pharmacy, supporting a wide range of specialties such as neurology, critical care, surgery, internal medicine, and oncology to ensure exceptional patient care.

About Thrive
Thrive Pet Healthcare creates the future of pet well-being through medical excellence, innovative technology, and a connected community of teams and partners. Today, its network of 360+ primary, emergency, and specialty hospitals across the U.S. cares for pets of all ages and health needs, while portfolio companies provide tools and technology that help veterinary teams work smarter and deliver better care. Thrive invests in its people—through mentorship, leadership programs, continuing education, and well-being initiatives—so teams can grow and feel supported. For pet owners, convenient solutions such as a mobile app, digital booking, Thrive PlusTM membership, HereFurYou Helpline, an online pharmacy and flexible financial options* make accessing quality care simpler— giving families the peace of mind their pets deserve. Learn more at thrivepetcare.com.

We welcome you to join our story and join where #WeThriveTogether.

#J-18808-Ljbffr Thrive Pet Healthcare