Full Time 3rd Shift Counselor

There are several factors that influence a student's college choice, persistence, graduation and success. The Division of Enrollment Management is comprised of over 100 full-time staff in the Office of Undergraduate Admissions, Office of Financial Aid and Scholarships, Office of the Registrar, Office for Veterans and Military personnel, P12, as well as other areas supporting student enrollment. The Division also oversees and provides insight for its enrollment operations for the Fort Wayne and Columbus campuses.
Responsible for data oversight, including monitoring the admissions funnel, yield initiatives, academic relations, and best practices.
Provides timely reports and analysis of data that demonstrates an understanding and response to the needs of students in their territory.
Manages a geographic territory for recruitment and implements enrollment plans as well as assesses recruitment travel activities and provides feedback on effectiveness.
Effectively coordinates an extensive fall travel schedule, as well as expected travel for the spring and summer.
Contributes to individual, team, and unit goals on a daily, weekly, and monthly basis so that Beginner enrollment targets are met.
Conducts presentations for school groups, parents, college fairs, and other appropriate entities to provide information to prospective students about IU Indianapolis including areas of admissions standards, transfer processes, academic programs, college life, and student support.
Coordinates application completion activities with students, university offices, and individual academic units.
Communicates in person, by telephone, virtually and in writing with students about status of admission applications, and responds to inquiries, as well as offer solutions to applicant problems and requests regarding admission via telephone and in writing.
Maintains partnerships with schools, community colleges, and organizations to facilitate collaborative programming and assist in recruiting, guiding, and supporting college bound students.
Determines the number of prospects, applications, and admits needed to complete this target through the analysis of the territory, demographic shifts, and state/national trends.
Represents IU Indianapolis to prospective students and influencers with the highest degree of professionalism through an array of outreach programs and recruitment activities, including workshops, presentations, fairs, and high school visits.
Represents IU Indianapolis at campus recruitment events and programs on campus and in the community.
Advises and counsels students regarding academic opportunities and program requirements; and when necessary, counsels students with academic deficiencies and/or prior misconduct on next steps.
Reaches out and maintains relationships with prospective students by establishing rapport and trust, educating them on IU Indianapolis programs and admissions requirements, and assisting prospective students through their application and first enrollment process.
Conducts pre-scheduled in-person and virtual admission counseling appointments for all student types.
Counsels prospective students and families on the financial aid process and reviews basic financial aid information including financial aid notifications with prospective students.
Integrates a diverse and strategic communications strategy in collaboration with other departments, geared toward specific student declared academic major, career interests, and geographic factors.
Identifies and develops partnerships for outreach to prospective students and influencers.
Interprets academic policies and exercises authority and independent judgment.
Exercises independent judgment and uses census data and modeling tools to identify effective marketing plans and strategies to address specific populations.
Education beyond the minimum required may be substituted for work experience. Work experience beyond the minimum required may be substituted for education.

Bachelor's degree in business, public policy, or related field.

WORK EXPERIENCE

Some experience in admissions, higher education, marketing, or related field.
~1 year of experience in recruitment, admissions, customer service, education, and/or hospitality and events

Demonstrates a high commitment to quality.
Highly developed customer relations skills.
This role requires the ability to effectively communicate and to operate a computer and other standard office productivity equipment. The position involves sedentary work as well as periods of time moving around an office environment and the campus. The person in this role must be able to perform the essential functions with or without an accommodation.
Extensive automobile travel and some overnight travel is required. Some weekend and evening assignments are required.
This position requires the ability to be available to attend some events during evenings and weekends and some travel may be required.
For full-time staff employees, Indiana University offers a wide array of benefits including:
Comprehensive medical and dental insurance
Health savings account with generous IU contributions
Healthcare and dependent care flexible spending accounts
Basic group life insurance paid by IU
Voluntary supplemental life, long-term disability, critical illness, and supplemental accidental death & dismemberment insurance
Base retirement plan with generous IU contributions, subject to vesting
Voluntary supplemental retirement plan options
10 paid holidays plus a paid winter break each year
Employee assistance program (EAP)
To guarantee full consideration, please submit your application within 5 business days of the Posted Date.
The Annual Security and Fire Safety Report, containing policy statements, crime and fire statistics for all Indiana University campuses, is available online . Telephone: View phone number on click.appcast.io