Temporary Inventory and administrative position

Office Manager
Information is delivered in person, on the phone and by email. The position manages a variety of park office programs including park pass & registration sales, facility rentals, retail sales and Integrated Parks and Wildlife System. To act as an administrative assistant to the Park Manager(s) with an emphasis on accounting, coordinating paperwork for temporary hiring program, revenue reporting, and managing special projects.
Office Manager
Manages the Park Office through planning, organizing and implementing programs including reservations, pass sales, registrations, and license sales. Manage IPAWS and Point of Sales with oversight of $350,000.00 in revenue collection and accountability via implementing fiscal procedures. Resolve visitor complaints. Inform section managers of critical information and direction that can alter their day to day operations. Maintain and manage VoIP phone system for visitor information and park voicemail. Manage Park's website to ensure content is accurate and current. Manage all park and hunting/fishing marketing material (brochures and regulations booklets). Responsible for processing of all hiring paperwork for over 80 temporary parks employees. Processing of PARS and KRONOS/UKG functions, including entry and verification of all temporary bi-weekly payroll hours. Process specific special activity applications as identified by the Park Manager V, including hot air balloon permits, sport dog training permits, etc.
Customer Service
This position works to provide exceptional customer service as a key program quality and ensures that staff deliver accurate park and division information to visitors; in person, phone, mail, email, social media and website.
customer service, increasing revenue, and emergency dispatch. Follows DNR Customer Service Directive. Creates a professional image of Colorado Parks and Wildlife, emphasizing the importance of a positive experience for our visitors/customers. Accounts for and reconciles all park budget categories. Oversees PARS/OnBase and KRONOS/UKG functions for temporary employees. Oversees IPAWS program for all office and retail revenue. Assures permanent employee compliance with fiscal rules. Retail Program Works with other staff to manage this year-round program which sells over $9,000.00 in annual sales. Management of retail area, determining needed purchases of items for resale within budget limitations. Manages firewood program for the Park. Performs monthly and annual inventory to meet statutory obligations and control of loss. Develops park policy and procedures to manage the program in relation to the other work units (maintenance and visitor services). Prepares monthly, quarterly, and annual reports for Revenue Lead and CPW Retail Program Supervisor Supervision Supervise 2-3 temporary positions as budget allows and up to 4 volunteer positions. Train, supervise, and evaluate temporary employees and office volunteers. Delegate routine and project oriented tasks. Evaluate and schedule job shifts, account for wages, and complete weekly inspections. Confer with other unit leaders (maintenance and visitor services) on operations issues. Utilize "Management by Walking Around" style to ensure program quality and clarity. Three (3) years of relevant experience in an office setting performing clerical duties such as accounts receiving, accounts payable, budgeting, correspondence, customer service, and filing or experience related to the work assigned to this position.

A combination of related education in Public Administration, Communications, Business, Program Management/Project Management, Computer Science, Applied Computing, Computer Engineering, IT, Accounting, Finance or in an office setting performing clerical duties such as accounts receiving, accounts payable, budgeting, correspondence, customer service, and filing or experience related to the work assigned to this position equal to three (3) years.

Class Code: Administrative Assistant Preferred Qualifications

At least six-months must have included experience providing direct information and customer service to the general public in a high-volume administrative or office support role
Experience using critical software programs including CORE, Kronos/UKG, PARS/OnBase, iPAWS, and SARA
Excellent customer service and interpersonal skills
Proficiency in Microsoft Word, Excel, Google suites
Excellent organizational and time management skills
Occasional travel to attend trainings is required.
Schedule is typically Monday – Friday, 8 – 4:30, however some weekends/holidays and after hour shifts are required depending on the needs of the business.
Former State employees who were disciplinarily terminated or resigned in lieu of termination must disclose the information on the application and provide an explanation why the prior termination or resignation should not disqualify their application from the current position. (co.us), postmarked in US Mail or hand delivered (1525 Sherman Street, 4th Floor, Denver CO 80203), or faxed View phone number on click.appcast.io) within ten (10) calendar days from your receipt of notice or acknowledgement of the department's action. contact the State Personnel Board for assistance at View phone number on click.appcast.io; or refer to 4 Colorado Code of Regulations (CCR) 801-1, State Personnel Board Rules and Personnel Director's Administrative Procedures, Chapter 8, Resolution of Appeals and Disputes, at spb.colorado.All applications received by the closing of this announcement will be reviewed by an HR Specialist against the Minimum Qualifications in this announcement.
Colorado Revised Statutes require that state employees are hired and promoted based on merit and fitness through a comparative analysis process. Part of, or all of, the comparative analysis for this position will be a structured application review by Subject Matter Experts.
Please thoroughly answer all supplemental questions (if listed) since question responses may be evaluated for content, writing ability, spelling, grammar, and effective communication.
This recruitment may involve additional testing and/or exams to arrive at the top group for interviews.
The State of Colorado strives to create a Colorado for All by building and maintaining workplaces that value and respect all Coloradans through a commitment to equal opportunity and hiring based on merit and fitness.