Hotel Bar Server (Full Time/Part Time)

Hand Roll Bar Server

Employment Type: Part-Time (20-29 hours) or Full-Time (30+ hours)

About OMAKAI Hand Roll Bar

OMAKAI Hand Roll Bar is a counter concept restaurant with one aim: to be known for blowing people's minds. Everything we do rests on three guarantees: warm rice for contrast, crispy nori for texture, and kind service. We serve high-quality hand rolls at an accessible price, and we are growing across South Florida and expanding to other cities nationally with our full-service restaurant and hand roll bar concepts. Every seat is at the counter, where guests watch our chefs and servers work together. We hold ourselves to a five-star hotel standard in a casual counter setting, which means the details matter more here than in most restaurants.

We are seeking friendly Hand Roll Bar Servers for our hand roll counter. We require at least two years of serving experience, and Japanese restaurant experience is welcome but not required. Genuine hospitality matters here as much as order accuracy and pace do.

You take and manage orders, entering every one accurately with modifications, allergies, and restrictions handled correctly, and you keep tables informed on timing and availability. You hold a proactive presence at your tables and handle questions, concerns, and complaints in the moment with professionalism. You also own table turnover and bussing, food running sashimi and desserts, guest support, and beverage service, so tables are cleared and reset to standard, food reaches the right guest on time with a dish explanation, empty items are gone before the guest notices, and drinks and water stay full.

We weigh experience, customer service level, accuracy, and pace. We are looking for servers who genuinely enjoy hospitality, who read each table and anticipate needs, who want to turn a complaint into a win, who are willing to clear, reset, and run food to keep the room moving, and who carry a full section while staying warm under pressure through a full turn.

Take & Manage Orders

Handle allergy and dietary restriction requests in line with our food allergy policies

Know what is unavailable before service starts and communicate substitutions clearly

Table Presence & Hospitality

Recommend hand rolls, appetizers, and beverage pairings with confidence and honesty rather than pressure

Handle guest questions, concerns, and complaints in the moment with professionalism

Resolve issues at the table where you can, and escalate to the manager on duty when you cannot

Table Turnover & Bussing

Reset tables to standard so the next party can be seated quickly

Pre-bus through the meal so tables never sit crowded with finished plates

Communicate table status to the host stand so seating and service flow keep moving

Food Running

Run items to the correct guests during service, including appetizers, sashimi, and desserts

Guest Support

Support teammates during a rush before being asked

Beverage Service

Deliver beverages promptly and refill drinks and water before a guest has to ask

Serve alcoholic beverages responsibly and in accordance with local, state, and national laws and regulations

Know the beer, wine, and sake list well enough to recommend a pairing

Open sake, beer, and wine bottles correctly at the table or counter

All Shifts

Follow our standard operating procedures exactly, on every table, every shift

Complete opening, running, and closing side work, including restocking your station and resetting the room for the next service

Learn the entire menu in detail, including ingredients, preparation, and pairings, and keep current on changes, specials, and seasonal items

Conduct bathroom checks throughout the shift and assist in maintaining cleanliness

Minimize waste of food, beverages, and supplies, and support inventory and ordering accuracy by flagging what is running low

Coordinate with the counter, the host stand, and the rest of the floor to keep service moving

Contribute to training newer servers when needed

Two years of serving experience required

SafeServe, alcohol serving, allergy compliance, and sexual harassment prevention certifications required, and all can be obtained during training. Japanese cuisine knowledge is a plus but not required

Able to learn and memorize our entire menu in detail, including hand rolls, set menus, appetizers, sashimi, and beverage pairings

Comfortable working in a counter setting where guests see and hear service from a few feet away

Able to carry a full section while clearing, resetting, and running food through a full turn

Communicates well with guests, teammates, and management, even during a rush

High school diploma or equivalent preferred but not required

Reliable transportation to and from the restaurant

Indoor counter environment in a restaurant that handles fish, seafood, vegetables, fruits, wheat products, rice, dry seaweed, sauces, and many other food and beverage products

Candidates with food allergies must inform management during the application process

Noise levels vary depending on how busy the restaurant is

Every seat is at the counter, so you work in full view and earshot of guests throughout service

Omakai Sushi