Loan Processor (Banking)

A well-established and growing community-focused financial institution is seeking an experienced Mortgage Loan Officer to join its expanding mortgage lending team. This individual will play a key role in helping individuals and families achieve homeownership while building strong relationships throughout the local community.

The ideal candidate is a highly motivated producer with a passion for serving clients, developing referral networks, and delivering an exceptional customer experience from application through closing. This role offers the opportunity to leverage a full suite of mortgage products while partnering with an organization committed to community engagement, financial empowerment, and long-term customer relationships.

The Mortgage Loan Officer will be responsible for originating residential mortgage loans, developing new business opportunities, and cultivating referral relationships with real estate professionals, builders, financial advisors, community organizations, and other strategic partners.

This position requires a consultative sales approach, strong mortgage lending expertise, and a commitment to helping borrowers navigate the home financing process with confidence and ease.

Generate new mortgage lending opportunities through personal production and referral development.

Establish and maintain relationships with Realtors, builders, attorneys, financial professionals, and community organizations.

Actively participate in networking, community outreach, and business development activities.

Identify cross-selling opportunities and collaborate with internal banking partners to deepen customer relationships.

Serve as the primary point of contact throughout the mortgage lending process.

Consult with prospective borrowers regarding financing options and loan programs.

Conduct borrower interviews and gather financial information necessary for loan qualification.

Pre-qualify applicants and structure loan solutions that meet customer needs.

Educate customers on available mortgage products and lending requirements.

Complete mortgage applications and collect supporting documentation.

Monitor loan progress from application through closing.

Compliance & Risk Management

Maintain thorough knowledge of mortgage lending regulations and industry requirements.

Adhere to all company policies, procedures, and regulatory requirements.

High School Diploma or equivalent required; Minimum of 2 years of residential mortgage lending, mortgage banking, retail banking, brokerage, or related financial services experience.

Proven ability to develop referral relationships and generate mortgage production.

Strong understanding of conventional, FHA, VA, and government-backed mortgage programs.

Excellent communication, relationship-building, and customer service skills.

Proficiency with mortgage origination systems and standard business software applications.

Established network of referral relationships within the local market.

Demonstrated history of mortgage loan production and business development success.

Experience working within a community banking or relationship-driven lending environment.

Bilingual capabilities are a plus.

Passionate about helping individuals and families achieve homeownership.

Community-minded and committed to building meaningful relationships.

Highly ethical with a strong commitment to compliance and customer service.

Competitive compensation package including base salary and/or incentive opportunities, comprehensive benefits, professional development resources, and the opportunity to join a growing organization committed to both employee and customer success.

Confidential search conducted by Strong Tower Partners. Qualified candidates will receive additional information regarding the organization, market opportunity, compensation structure, and growth plans during the interview process.

#