Head of Procurement & Supply Chain Management (m/f/d)

The Purchasing Manager, Supplier Management is responsible for Procurement ownership of supplier intake, supplier onboarding coordination, Oracle Supplier Portal registration, and procurement-owned supplier data integrity. This role serves as the first reviewer for supplier requests submitted to Procurement, ensuring requests are complete, appropriately justified, aligned to purchasing and sourcing needs, and routed through the correct approval and handoff process.

Reporting to the Director, Procurement Operations, this role supports the Oracle Procure-to-Pay ecosystem by strengthening supplier onboarding governance, improving supplier portal adoption, maintaining procurement-owned supplier attributes, and partnering closely with Accounts Payable, Finance, Compliance, Strategic Sourcing, and internal business stakeholders. Accounts Payable remains the owner of payment, tax, banking, remit-to, and legal entity validation data; As supplier onboarding moves under Procurement Operations, this position will initially support a higher volume of supplier registration and current-supplier portal enablement activities. As the Supplier Portal rollout stabilizes, the role will continue to balance supplier management responsibilities with purchase order support, purchasing inbox resolution, and other Procurement Operations activities that improve PO adoption, user experience, and process compliance.

Supplier Intake, Oracle Supplier Portal Registration & Onboarding
Serve as Procurement’s first reviewer and coordinator for supplier onboarding requests, validating business need, request completeness, category alignment, and required procurement intake information before routing for approval or AP handoff.
Own the procurement intake workflow for new supplier requests and supplier registration activities, ensuring requesters understand required steps, approval expectations, and supplier enablement timelines.
Administer and maintain Oracle Supplier Portal registration activities, including supplier invitations, supplier onboarding status tracking, registration support, profile completion monitoring, and supplier follow-up.
Lead current-supplier portal enablement activities during Supplier Portal launch, including registration outreach, adoption tracking, issue resolution, and escalation of barriers that prevent suppliers from completing registration.
Coordinate closely with the AP Supplier Master Lead for supplier setup elements owned by AP, including payment-related, tax, banking, remit-to, and legal entity validation data.
Supplier Governance, Procurement-Owned Data Integrity & Supplier Lifecycle Management
Maintain procurement-owned supplier data elements in Oracle Procurement and related procurement tools, including supplier classifications, ordering method, purchasing site usage, procurement contact information, sourcing/category alignment, supplier status indicators, and procurement reporting attributes.
Monitor supplier records for procurement-related data quality issues such as duplicate supplier indicators, inactive suppliers, outdated purchasing contacts, incomplete registration profiles, or supplier records that no longer support current purchasing activity.
Lead supplier cleanup, rationalization, and lifecycle governance efforts that support PO adoption, catalog enablement, spend visibility, supplier compliance, and scalable Procurement Operations processes.
Develop and maintain supplier onboarding SOPs, governance standards, intake checklists, role clarity documentation, and service-level expectations for procurement-owned supplier activities.
Serve as Procurement’s subject matter expert for supplier intake, supplier onboarding workflow, Oracle Supplier Portal registration, and procurement-owned supplier data governance.
Purchasing Operations, PO Support, Inbox Resolution & Continuous Improvement
Support purchase requisition and purchase order activities as supplier onboarding volumes allow, including PO issue review, requester guidance, supplier-related PO troubleshooting, and purchasing inbox triage.
Assist with purchasing inbox inquiries related to supplier setup status, supplier registration, ordering method, PO creation barriers, catalog readiness, and general Procurement Operations support.
Help resolve supplier-related issues that impact PO creation, catalog ordering, invoice matching, supplier communication, or downstream procure-to-pay processing.
Support PO adoption initiatives by ensuring suppliers are properly enabled for PO-based purchasing and by identifying process or data barriers that cause off-PO spend or manual workarounds.
Participate in Oracle Procurement enhancement testing, user acceptance testing, process documentation, training support, and continuous improvement efforts that reduce manual intervention and improve stakeholder experience.
Track supplier onboarding, portal registration, purchasing inbox, and PO support trends to identify recurring issues, training needs, control gaps, or workflow improvement opportunities.
Travel Requirements

Travel
Travel between local InnovAge worksites, as needed.
Occasional travel for team meetings, supplier meetings, training, or business stakeholder support.
Overnight travel out of state may be required on a limited basis.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Bachelor’s degree in Business Administration, Supply Chain, Finance, Accounting, Healthcare Administration, or a related field; Licensure, Certification, Registration or Designation
~ Procurement, supply chain, project management, or ERP-related certification preferred but not required.

Work Experience and Qualifications
Five or more years of experience in procurement operations, purchasing, supplier onboarding, supplier management, ERP master data, accounts payable operations, or procure-to-pay support.
Demonstrated understanding of supplier onboarding, supplier lifecycle management, procurement intake, purchase order processes, and cross-functional handoffs between Procurement and Accounts Payable.
Experience working in ERP or procurement systems; ability to learn, administer, and support Oracle Procurement and Oracle Supplier Portal workflows.
Strong attention to detail and ability to manage data quality, process documentation, service-level expectations, and issue resolution across multiple stakeholders.
Strong communication, customer service, and problem-solving skills with the ability to partner professionally with suppliers, requesters, AP, Finance, IT, Compliance, and Strategic Sourcing.
Intermediate to advanced Microsoft Excel skills and ability to analyze supplier, registration, purchasing inbox, and PO-related trends.
Bachelor’s degree preferred but not required.

Licensure, Certification, Registration or Designation
~ Certified Professional in Supply Management (CPSM), Certified Purchasing Professional (CPP), Lean/Six Sigma, project management, or Oracle-related training/certification.

Work Experience and Qualifications
Oracle Fusion Procurement, Oracle Supplier Portal, Oracle Cloud, or comparable ERP/procurement system experience.
Supplier enablement, supplier portal rollout, supplier data cleanup, catalog/punchout, or purchasing operations transformation experience.
Healthcare, multi-site operations, regulated industry, or shared services experience.
Experience developing SOPs, intake workflows, governance documentation, dashboards, metrics, or stakeholder training materials.
Supplier Intake Quality: Oracle Supplier Portal Adoption: Current and new suppliers are registered, enabled, and able to transact through governed procurement workflows.
Procurement-Owned Data Integrity: Supplier classifications, ordering methods, procurement contacts, status indicators, and reporting attributes remain accurate and usable.
PO and Purchasing Support: Supplier-related PO barriers, purchasing inbox issues, and requester questions are resolved timely and consistently.