Head of Business Operations - Remote

Director of Operations - Dallas, TX
Location: Dallas, Texas (Remote with Regional Travel - up to 30%)
Car Allowance: $800/month
Comprehensive Health Coverage, 401(k) with Match, Paid Time Off, and Career Advancement Opportunities

At Securitas, our strength lies in operational excellence and leadership that drives performance. We’re seeking a dynamic Director of Operations to oversee a regional portfolio, providing strategic guidance to 13 District Managers and operational oversight of 4 brick‑and‑mortar locations.

This role is designed for an experienced leader who thrives on building high‑performing teams, ensuring operational consistency, and maintaining strong client partnerships in a fast‑paced environment.

As the Director of Operations, you will serve as the strategic and operational leader for a large, multi‑site region. You’ll ensure service excellence, drive key performance outcomes, and align regional operations with organizational goals.

Provide direct leadership, coaching, and operational direction to 13 District Managers.

Oversee daily performance and operational execution across 4 brick‑and‑mortar locations.

Ensure teams deliver on company standards, compliance, and client expectations.

Create a strong culture of accountability, engagement, and continuous improvement.

Client & Relationship Management

Serve as the senior regional liaison for client relationships, ensuring satisfaction, retention, and partnership growth.

Lead or support key client meetings, business reviews, and strategic planning sessions.

Manage budgets, financial performance, and cost‑control initiatives within assigned regions.

Monitor operational KPIs, conduct performance reviews, and implement corrective actions where necessary.

Strategic Leadership & Continuous Improvement

Translate company objectives into actionable regional plans that enhance efficiency and quality.

Identify trends, risks, and improvement opportunities across the portfolio.

Bachelor’s degree or equivalent combination of education and experience.

5+ years of progressive operational leadership experience, preferably in a multi‑site or service‑based environment.

Proven success managing teams of managers and influencing performance across large geographic areas.

Strong financial acumen and ability to analyze and act on key performance metrics.

Excellent communication, relationship management, and strategic thinking skills.

Ability to travel up to 30% for site visits, leadership meetings, and client engagements.

Experience in security, logistics, or facility management industries preferred.

Benefits: Health, Dental, and Vision Insurance; Professional development and advancement opportunities within Securitas’ nationwide network

Securitas is committed to diversity, equity, inclusion and belonging in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other applicable legally protected characteristic.

Full‑time

Management and Manufacturing
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Retirement plan

Employer‑provided medical and dental coverage

Company‑paid life insurance

Voluntary life and disability insurance

Employee assistance program

Paid holidays

Strictly follows legal EEO statement included above.

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