Golf Clubhouse Restaurant Server | Full Time
Eagle's Nest Country Club
Ready to join a dynamic company in the hospitality and service industry where people help drive the success of the business? Since its inception in 1957, Invited has operated with the central purpose of building relationships and enriching the lives of our members, guests and more than 17,000 employees. We are the largest owner and operator of private clubs nationwide, with 130+ country clubs, city clubs, and athletic clubs. Our Clubs offer first-class amenities, including championship golf courses, modern workspaces, handcrafted cuisine, resort-style pools, state-of-the-art racquet facilities, fitness centers, and much more. Server 2 serves as the lead in delivering exceptional food and beverage service to members and guests, ensuring Invited’s service standards are consistently upheld. In addition to providing the 3steps of service—warm welcomes, magic moments, and fond farewells—this role oversees the coordination and execution of service operations. Server 2 leads and supports the Server 1 team, ensuring smooth collaboration and optimal dining experiences. This role plays a key part in maintaining Member satisfaction, retention, and driving service excellence throughout the dining area.
Reporting Structure
~ Reports to the F&B Director, Banquet Manager or Restaurant Manager
Maintain high service standards as outlined in the Invited F&B service training programs.
Oversee food and beverage service, ensuring members/guests are served promptly and attentively, while managing more complex service issues or last-minute changes.
Ensure comprehensive knowledge of the à la carte menu and daily specials, and guide Server 1 team members in delivering exceptional service.
Serve as the primary point of contact for Server 1 staff, providing guidance and support as needed.
Collaborate with management to assign duties, ensuring tasks are completed in a timely and efficient manner.
Assist fellow employees and lead by example, ensuring smooth communication and seamless service across the team.
Take responsibility for organizing and maintaining clean, well-stocked workstations and ensuring side work is completed to meet club standards.
Support management in addressing member/guest complaints, practicing good service recovery, and ensuring any issues are resolved immediately.
Due to the dynamic nature of the club, employees are expected to assist others as needed and take on additional tasks as assigned by management.
Follow all company, club, and department policies, procedures, and instructions.
Take the initiative in personal and professional growth and maintain any required certifications relevant to your role.
Address and resolve challenges using available resources, working with regional and corporate teams to support club operations.
Wear a clean, neat uniform that meets club standards.
High school diploma or equivalent.
Previous experience in Food and Beverage service.
Current Food Handler and Alcohol Server Certifications as required by state and city regulations.
Completion of Invited’s F&B Service Training program.
Must be able to stand, walk, and perform physical activities for extended periods.
Ability to work in varying temperatures and environments, with potential exposure to dust, fumes, or gases.
Effective communication skills, including talking and hearing, with sufficient visual acuity.
Primary Tools/Equipment
Wine Tool
Additional hours are required to meet deadlines of the position, including weekends and/or holidays.
While not all roles at Invited are full-time, those full-time team members have access to a comprehensive benefits package that includes:
- Medical, dental, and vision coverage
- Life insurance
- Short-term and long-term disability insurance
- 401(k) retirement savings plan
- Generous paid time off and leave programs ( time off as required by applicable law is also provided for part time team members )
Check out our Invited Jobs website for more details about ClubLife, the Employee Experience, Company Benefits, and Our Culture. Be a part of our Social Networks: LinkedIn Instagram Twitter Facebook
Additional duties not mentioned here may be assigned as needed to ensure the smooth operation of the Club.
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